New YorkSenior Living Review

Legacy at Grande‘Vie

4.0 (72 reviews)

Penfield, NY

Independent Living and Assisted Living in Penfield. Confirm current services and availability directly with the community.

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Care options
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Community reviews
72

Key amenities

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Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Pricing & residences

Current pricing

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Resident & family reviews

4.0 · 72 reviews

Not surprised their closing. My Father was in Assisted Living. Dad was going to be coming home beginning of Nov. On Oct 30, 2024 they called to say they were sending him to the hospital for "a little coughing episode". I got to the ER my Dad was in full respiratory distress and had choked and had pneumonia. He was rushed to ICU, placed on a ventilator and passed away early the next morning. After he passed we went to pick up his belongings and were told because it was the last day of the month they would still be deducting his monthly 3,295 rent because he did not give a 30 day notice.…

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Not surprised their closing. My Father was in Assisted Living. Dad was going to be coming home beginning of Nov. On Oct 30, 2024 they called to say they were sending him to the hospital for "a little coughing episode". I got to the ER my Dad was in full respiratory distress and had choked and had pneumonia. He was rushed to ICU, placed on a ventilator and passed away early the next morning. After he passed we went to pick up his belongings and were told because it was the last day of the month they would still be deducting his monthly 3,295 rent because he did not give a 30 day notice. Received condolences from the Doctor for the Facility only. I will never forget what was taken from me😪

Staff is wonderful and so helpful. [names removed]and all the people in Concierge have been great. Have bent over backwards to make Mom's transition seamless. The only issue that Mom has made me acutely aware of is she's not a fan of the food. She's never had any nutritional guidelines that she follows. I'm sure it's bland by her standards.

I was a respite patient so my experience is different from most. I had a short stay to recover from surgery. The majority of the staff is wonderful and caring, the food was delicious and varied. There were enough activities to keep you entertained during the day but almost nothing at night. 20 year old movies didn't appeal to me when I could stream current movies on my tablet. I guess you could say that sums up the whole living experience there: dated. The facility and furnishings are adequate but need updating badly. Many doors and restrooms are not handicapped accessible. Even ones that are…

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I was a respite patient so my experience is different from most. I had a short stay to recover from surgery. The majority of the staff is wonderful and caring, the food was delicious and varied. There were enough activities to keep you entertained during the day but almost nothing at night. 20 year old movies didn't appeal to me when I could stream current movies on my tablet. I guess you could say that sums up the whole living experience there: dated. The facility and furnishings are adequate but need updating badly. Many doors and restrooms are not handicapped accessible. Even ones that are supposed to be don't work. What's up with that? There are beautiful outdoor spaces to use but are extremely difficult to access, unmaintained and generally ignored by the staff. Like I said above, the direct care nursing staff and the kitchen staff really made me feel comfortable and cared for.

More recent reviews

We give our best care to our residents. we love them as our own families members and friends providing best care , Safety and love 💕

Overall a very positive experience! The staff was great. Very helpful and caring. The residents were very friendly and took it upon themselves to try and engage my mom in different activities. I felt like residents looked out for each other. My mom was happy there.

Their friendly and caring attitudes from all levels. I really felt they cared about my husband and me. I have talked them up to many people.

We've had the pleasure of providing musical experiences for the residents at Legacy at Grand'Vie, and it’s always a rewarding experience. The staff is kind and attentive, creating a warm and welcoming environment for their memory care residents. It’s wonderful to see how engaged the residents are during our sessions, which speaks volumes about the care and atmosphere here. We always look forward to coming back!

My husband was in Memory Care at Grand Vie. From the initial interview through his stay I found all the staff so helpful. They were friendly and professional and understood dementia. They took such excellent care of him and me!

Location & neighborhood

2140 Five Mile Line Rd, Penfield, NY 14526
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