Episcopal SeniorLife - Ashley Woods
4.3 (8 reviews)Penfield, NY
Assisted Living and Memory Care in Penfield. Confirm current services and availability directly with the community.
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Key amenities
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Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Pricing & residences
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Resident & family reviews
4.3 · 8 reviewsWe are very grateful for everything the team does each day and would highly recommend Ashley Woods to anyone looking for a caring and supportive place for their loved one. Knowing that our Mom is happy and well cared for gives our family peace of mind.
Staff spend a lot of time on their phones. They have had off site trips which she enjoyed. We need a facility with nursing care also. We will move her when a spot opens. I would recommend this facility if the individual is able to interact well with others.
We are very pleased with Ashley Woods. They are extremely attentive. Very friendly and consistent.
More recent reviews
Ashley Woods has provided a safe, caring, welcoming environment for my parents! Rather than limiting their independence or “taking it away” I would say that their independence has increased, as they now have the energy to participate in the things they enjoy as opposed to all their energy going to sustaining life in their home! Their quality of life has improved greatly, and honestly I’ve seen my father re-engage in life. He had become very aloof, depressed and cut off from life around him. Now he’s conversant with others, asks questions, has regained his sense of humor as well as his enjoyment of life.
Mom had really blossomed since moving to Ashley Woods. She has residents to interact with at meals and activities, and she loves going to all the daily activities. Not having to do laundry, cleaning, shopping or meal prep has been great. She gets her own rooms with familiar furniture and can decorate how she wants it.
Only four months after moving our loved one into Ashley Woods, we were told by the staff that Ashley Woods Memory Care is only a "social memory care facility". They do not have the ability to provide a safe environment for people that have actual memory disorders and can not care for them with the love, compassion, and respect that they deserve. Many times we witnessed them treating their residents like toddlers by arguing with them and attempting to reprimand them for "bad" behavior. They even put our family member on a new medication without informing us. We recently moved our loved one to a proper memory care facility, for the same monthly cost, that properly cares for their residents. Our family member is finally happy and healthy again.
Wonderful assisted living facility. Activities and food good, say the residents.