New YorkSenior Living Review

Brookdale Ithaca AL

4.6 (17 reviews)

Ithaca, NY

Assisted Living in Ithaca. Confirm current services and availability directly with the community.

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Assisted Living

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Resident & family reviews

4.6 · 17 reviews

I would highly recommend. Staff never give up on patients. They reproach and know how to deal with dementia in a gracious way

My brothers and I are so pleased that we found Brookdale in Ithaca for Mom!!! Her dementia was getting worse and we needed a place that we felt safe leaving her! All of the staff are wonderful and caring! The activity director is great keeping mom busy all day long from arts and crafts, exercises, music even field trips to museums and out to lunch!! The best part is that she has her kitty with her here and has made a new best friend with one of the residents!! I highly recommend this place!!!

I left there back on [date removed]. They lie from the start. The room I was supposed to get. I didn't get it. They gave it to someone else. They gave me a room farest, one from the entrance and dining room. No one else wanted that room. The aids told me. Everything they promised was a lie. They told me I would walk three or four times a day. They didn't allow me to walk at all. They said I had to get doctors' permission. When the doctor came a month later. I ask him about walking. He said I didn't need his permission to walk. I have to use a walker to walk with or a wheelchair. I'm a person.…

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I left there back on [date removed]. They lie from the start. The room I was supposed to get. I didn't get it. They gave it to someone else. They gave me a room farest, one from the entrance and dining room. No one else wanted that room. The aids told me. Everything they promised was a lie. They told me I would walk three or four times a day. They didn't allow me to walk at all. They said I had to get doctors' permission. When the doctor came a month later. I ask him about walking. He said I didn't need his permission to walk. I have to use a walker to walk with or a wheelchair. I'm a person. I'm only 4 foot 4 inches. They broke my ankle in two places. Young man came got me for dinner. He decided I didn't need the leg rest on my wheelchair. When coming back, I told him to slow down. Then my foot caught the floor pulling my leg underneath the wheelchair braking my right ankle in two places. I flew out of the wheelchair. At first, they admitted it was their fault. Two weeks later, they changed their story and said it my fault. And my insurance will have to be paid for my ankle. Now, I file a lawsuit against them. Shortly after that. [name removed], the director, asked me if I would like to go to [community name removed] nursing home in Ithaca. I told them yes because they have good therapy. They took me right then with some clothes. This was on a Friday. I asked her what about my other stuff. She said they would bring it to me on Monday or Tuesday. I haven't seen it yet. Now she said she never said they would bring it to me. When I first got there. I was warned by other patients at my dinner table. How they lie to you. Also, they don't answer call lights. It takes about a half hour to an hour before they answer them I'm happy here at [community name removed]. The therapy is good. But the food terrible.

More recent reviews

My grandmother's situation was very difficult. She was used to living on her own and not having very serious health problems. Getting her into the Brookdale facility in Ithaca was a very hard transition for her to get used to at first. The staff was so friendly and kind. They kept us updated on everything and helped to educate our whole family on ostomy care. My grandma was able to come home and live on her own after 3 months. We have just transitioned her into the Brookdale facility in Painted Post so she can be closer to home

I would give a 5 to all of these categories. They were able to provide some furniture he didn't have. They were able to add additional care as his health worsened. They tried to provide fun events. Yes, I would recommend them to others

We have had some bumps along the way with Brookdale Ithaca, but they have bent over backwards to make things work. They have been very engaging with us when applying for VA benefits through Patriots Angels. Based on our experience we would recommend this community to other families.

Everything was absolutely wonderful!

We had experience with Brookdale when our father moved in about 10 years ago, and our first impression this time around was we noticed some of the same staff members were still there which we appreciated. We think that makes for a good and pleasant atmosphere. Also the apartment are lovely, our loved ones came unfurnished so we were able to bring all of her furniture with.

Location & neighborhood

103C Bundy Rd, Ithaca, NY 14850
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