Bridges Cornell Heights the Tudor

Our family's experience with Bridges Cornell Heights has been nothing short of exceptional. Both our parents spent their final years (at different times) at this wonderful place, and we could not have asked for a better environment for them to call home. Our mother was cared for with genuine compassion and empathy by the entire staff. They weren't just caregivers; they became extended family who truly understood her needs and treated her with dignity and respect. The level of attention and personalized care she received gave our family tremendous peace of mind during her final years. She had just moved in when the pandemic swept in, and we felt so lucky that she found herself in the best possible place during those challenging times. Our father had previously spent his final years at Bridges, and the quality of care he received was equally outstanding. It was based on this experience that we decided it was a great place for our mother to be cared for when her time came. Dad was not an easy person and the staff's dedication to ensuring his comfort and happiness was evident in every interaction. They went above and beyond to accommodate his specific needs and preferences. He was tough customer! The attention to little things at Bridges made all the difference. The food was both nutritious and delicious, offering a wonderful variety that our parents genuinely enjoyed. The almost daily musical concerts brought enormous pleasure to all the residents, as did the excursions, the exercise sessions with Rosa and then the all-out celebrations around the holidays - not to mention the Super Bowl parties. Between our 2 parents, they spent time in all the various residences Bridges offers, and each one was thoughtfully designed. The living spaces were not just functional but created a warm, homey atmosphere that never felt institutional. A pizza oven at The Tudor, a huge open kitchen at The Crafstman, the attention to detail in creating these comfortable environments showed a deep understanding of what residents need to feel at home. And what we, as frequent visitors, appreciated greatly. Shout out to both Chef Ed and to Chef Arthur for their culinary skills and good humor. We are deeply grateful to the entire Bridges team for the exceptional care they provided to both our parents. If you're looking for an assisted living facility where your family will be treated with dignity, compassion, and the highest standard of care, we wholeheartedly recommend Bridges Cornell Heights.Thank you Bridges team for all that you did and continue to do for others, we reman in constant gratitude and awe. Of course we are both planning to sign up for your waiting list in the near future :) Daughters Leslie and Andrea

An elderly loved one moved from a nursing home rehab stay to Brides Colonial. It was like being in Heaven. The Aides treated B. like he was their elderly father. They filed his nails if they grew long. They smiled and joked with shy B. and made him feel at home. They gently slid a small pillow under his arm in the wheelchair and bundled him up for bus trips to medical appointments. Many of the wonderful Aides came from the Ukraine and we understood they had so many challenges of their own, but always their care was thoughtful, attentive and gentle.When we came to visit almost every day the lovely, observant, talented Aides smiled, welcomed family, and pushed B. into the sunny parlor. They smiled and welcomed us and offered warm drinks during the cold weather. The entire team atBridges handled all matters, large and small, cooperatively, maintaining a calm atmosphere, while juggling the challenges.The meals were served in beautiful surroundings, each meal prepared by skilledchefs. No restaurant could match the fine meals served in such well-appointedmanner, every meal, every day of the week. When we had questions, the Director Elizabeth, the Assistant Director Susan, were responsive and imaginative problem solvers. Gabriel guided us on any tech issueswith creative solutions and patiently explained all financial matters. Lisa, understood and remediated with Nursing all of the various medical issues that afflicted B.She too treated Bryan and his loved ones like we were family.Carlos, Yolande, Victoria went out of their way to support Bryan and keep him comfortable. The nighttime Aide Richard was wonderful, and B. felt so safe whenhe woke and saw Richard was there. And this outstanding staff arranged care so skillfully for all of B.’s housemates as well. Whether the challenges were cognitive or physical decline, each person received individualized support. When it was time for B. to leave, he said he would always think of his time inBridges Colonial as a safe, comfortable, supportive time in his life. If B. or any other family member is ever in need of more care, Bridges will be our first choice. We are grateful for B.’s care at Bridges. Anyone who is accepted in Bridges is very fortunate. And family members will enjoy every visit to Bridges. M.I., March 27, 2025