Briarwood Manor

This facility started out very nicely. Staff friendly and helpful. Tons of activities to keep residents busy. Things however have taken a nasty turn. Staff is rude, uninterested in residents needs, and the bare minimum takes place. The facility is dirty and bacteria ridden! Everything is up for grabs and disappears on a daily basis. Very, very poor management. Sad state of existence for the elderly that reside there.

I have been a resident here for almost 2 years and quite frankly have hated living here. These are just some of the reasons. In all fairness I will submit as well the decent/good things. 1. The staff is leaving in droves, low pay, not enough staff, a registered nurse having to disburse food and do clean up after dinner. 2. Some may say this place is clean, it is not. The residents rooms suffer the most and we are where their money comes from. The carpets are dirty, not only in our rooms but down the hallways etc. My window sills and windows have never been cleaned. The food here is actually something I would not feed a dog. No one really knows how to cook here, if you don't care for what is on the menu and lts often wrong let them know by a certain time (which is a reasonable request) you are destined to ALWAYS get P. B. and J. Honestly I have never in my life had so many. If they actually do serve something that should be good, like once Veal, I was excited! Being a tender cut of meat they cooked it until you honestly could not cut it. I was so angry I took mine straight into the kitchen and said "do you even know what veal is?? Baby beef, the most tender of meats and you cooked it until it resembled shoe leather. So, we will take a stroll to activities, if they actually have any you would think this was kindergarten, so many people do not attend. Their is never a movie night here, there is nothing to do here except go to dining room and eat really bad, cold meals. If you ask the so called manager here who agrees I would say with most of my comments but has absolutely no clout and Mark the owner literally sits in front of his computer all day. He does not know hardly any of the residents names nor cares to. I would certainly not send my loved one here. One more thing please. Outside on North of the nurses station at their round table you will see residents sou n d asleep from age and boredom hunched over the table with their neck and body in terrible positions. If they don't eat no one feeds them, so they fall back asleep in their awkward positions. This place needs to be cleaned up, manned effectively, a real chef or at least someone who can cook.a person to attend to the elderly effectively, the list goes on and on.

At first, Briarwood Manor seems like a great place but looks can be deceiving. I am a friend of a past resident. When my friend first became a resident, the nursing staff seemed very friendly but she quickly determined the nice staff from the nasty, disrespectful staff. While visiting my friend, I have witnessed some very nasty nursing staff and was quite shocked to know that Briarwood actually allowed people like that to work with the elderly. I've heard stories from my friend about bed bugs in the facility which I find incredibly disturbing because anyone who visits could get them and take them home. Plus the residents could have them in their bedrooms. My friend's bedroom was another concern. It seems as if housekeeping never got around to the dusting because her room was dusty most of the time. I have also heard about things disappearing from my friend's room. Her family noticed clothing and other items missing from her room which is extremely upsetting. The facility was also lacking entertainment for the residents. Whenever I would visit my friend, she said she was bored most of the time. Overall, the facility is absolutely beautiful but unfortunately it seems as if it is poorly managed. Please do your research before placing your loved one in this facility. Read the reviews before going in for a tour. Ask lots of questions and be extremely observant on the tour.

The place is full of bed bugs. Rooms are dirty and dusty chairs are stained and smelly employees are the worst.

My sister is at Briarwood. It is a very good facility. They take care of her medications, and any concerns that she has. The people are very caring. She is in a two-bedroom unit, which is more like a hospital type setting. She is in there in a single bed with somebody else. You can have your own TV and your own phone. If you're a husband and a wife, you can get in there together in a one-bedroom unit.