New YorkSenior Living Review
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Vivian Teal Howard Health

3.3 (7 reviews)

Syracuse, NY

Assisted Living and Skilled Nursing in Syracuse. Confirm current services and availability directly with the community.

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Community reviews
7

Key amenities

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Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Resident & family reviews

3.3 · 7 reviews

In late summer of 2020 my daughter put me in here because I got sick and couldn't walk. I still have nightmares. I was left in a soiled diaper for over 6 hours many many times. They took my blankets if I had to leave my room and it was cold a few would open a window just to be mean. They said they couldn't change my soiled sheets because they didn't have enough sheets. My roommate died and I honestly believe if they had taken her to the hospital maybe she wouldn't of. She loved food and she didn't eat for several days. They were giving me medications that I didn't know what they were and I…

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In late summer of 2020 my daughter put me in here because I got sick and couldn't walk. I still have nightmares. I was left in a soiled diaper for over 6 hours many many times. They took my blankets if I had to leave my room and it was cold a few would open a window just to be mean. They said they couldn't change my soiled sheets because they didn't have enough sheets. My roommate died and I honestly believe if they had taken her to the hospital maybe she wouldn't of. She loved food and she didn't eat for several days. They were giving me medications that I didn't know what they were and I started hiding the pills after they left the room. It was when covid just broke out and the employees were not wearing masks. The room was filled with knats and only when my friend called the county did they do something about it. When my daughter tried to get me out they prolonged it for weeks. When I did leave they argued with my daughter saying I had a pace maker which I do not

Nice new clean set up on the inside. Staff is friendly and take the time to get to know all the residents personally. Rehab department is GREAT and rehab gym is very big. Highly recommend.

Friendly staff, clean with nice new inside, food looks good, rehab department is GREAT!

More recent reviews

I have worked in the LTC field for over 15 years in the local area. I have entrusted the staff at Central Park to care for my mother and I am happy to say that I can sleep easy at night knowing not only is she well taken care of but that she is amongst family caring for her.

Family member went to rehab here and was taken care of by great stuff. Rehabilitation department got my family member up and walking again! Definitely recommend!

This is a visitor observation. The food is apalling. They are not geared toward wellness. They are not geared to rehabilitate to leave. Other review site smart rating says it all. They have the highest depression among residents of any nursing home in the area. They are geared to keep you there. They all seem to have the one doctor for the one nursing home, you can't keep your own doctors. I found it very difficult to post this review on other review sites. I am happy I found one that will post honestly. They are awful!!

Location & neighborhood

116 E Castle St, Syracuse, NY 13205
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