Valley View Center-Nursing Care

My mother was sent here by ambulance from Garnet. She is 81yrs old, 90lbs 5ft and very frail. She refused a shower and they manhandled her to standing, stripped her and used cold water to wash her. Told her "it wasnt cold" and kept right on after she kept telling them no. Inappropriately touched her. Did not give her her pain meds when she asked for them (She has severe rheumatoid arthritis of the chest), threatened that no one would pay her bills if she signed out AMA, and then when she finally did try to sign out one nurse refused to call a taxi for her. My brother and I dont live in the area, and she just wanted the whole incident to "go away" but I would bring charges if she would let me.This place is worse than a prison, dont let your loved ones go here!!!

My mom stayed at Valley View Center for rehab. It's just like an older facility. It could have used some fresh paint. The staff is very good. They took good care of my mom.

IM ACTUALY A PATIENT RIGHT NOW REHAB AND THREAPY IS PHONOMINAL AN THERAPIST ARE GREAT .. YOU DO HAVE YOUR WONDERFUL NURSES AN YOUR JUST PLAIN RUDE AND HURTFUL NURSES ...BUT THATS HAPPENS ANY WERE INCLUDING HOSPITALS...THERE ARE DOWN SIDES TO VALLEY VIEW....1. YOU GET ONE SHOWER A WEEK BECUASE OF UNDER STAFFING .2. YOU SHARE TOILETS VERY GROSS.3. NO PRIVATE ROOMS SO EVERYONE CAN HEAR YOUR BUSINESS AN THATS HIPPA LAW.4.TO CROWEDED ..5. TO HOT NO AIR FLOW.. 6. LACK OF COMMMUNICATION BETWEEN STAFF. 7 STAFF TALK BAD ABOUT PATIENTS BEHIND THIER BACK THINKING THEY CANT HEAR IT ..8. WIPE BUTT WITH ROUGH TOWELS CAUSEING RASH 9. NO WASHING MACHINE TAKES 2 WEEKS FOR CLOTHES TO RETURN...10. NO CLEAN WATER RESOURSE TO KEEP HYDRATED HAVE TO GO ALL THE WAY TO CAFFATIERIA .....11. NO ACTIVITIES EXCEPT BINGO VERY BORING..12 NO SMOKING ITS NOT PRISON AN WE ARE ADULTS

former CNA at Valley view . This place is not a place I would place my love one in . For this to be state property is disgusting . Wholes in the wall in the dementia unit a unit that was not shown to future employees , the sad neglectful care residents receive .Cant state that CNA weren't good but most were careless. I was let go due to my own medical condition of vertigo . However, they don't fire those who fall asleep on the floor while on the clock . I was on my break when i passed out and no one cared to search for me i was in the premises , i left the unit because if i took my break on the floor the other cna instead of being responsive to call bells or bed alarms she would ignored them . I would attend to them while on break. Clothing of residents with names would be stored in other patients closets I spent an hour removing clothing out of a patient closet which clearly wasn't a small nor name matched. Zero star and what they don't state in the orientation day or prior hire is that they can fine you if you do not sign up for back up if someone calls out and also you cant call off for a whole year .It didn't matter if a emergency occurred or anything. I know people lie to call off but, hard workers that take their career and duties don't jeopardize their income with foolishness.

Valley View Goshen NY is more like an institution than care facility. After visiting loved one it is clear that this place in not for anyone who needs compassion care. Sad and depressing.