The Veranda Assisted Living

I recently transferred my mother from another facility. Moving to Veranda has been the best move ever for my Mom during her Dementia journey. Tamara, Luz, Navaah and Stacy have made this transition unbelievably smooth. Their level of professionalism, compassion and understanding towards my family during this time has been very welcoming . All the questions that Ive had. Have been meet with thoughtful answers and insight that has broadened my understanding of how to best help my Mom during this time. This is the healthiest and happiest my mother has been in a long time. Thank you for her lovely roommate. From James Lee.

My mother is a recent new addition to the memory care facility. Luz and Tamara have been such a tremendous help to my family during this difficult time. Both helped to make the process as smooth as possible.

I took care of my parents from 2024 , lost my mom and still had my Dad. I found out I was sick and couldn’t continue to care for my Dad. My Journey was not easy I tried a couple of nursing homes. I was told I needed to take him to emergency and say I couldn’t care for him anymore. I was upset, I didn’t want to leave my Dad like if he was an animal, I felt that the system has failed the elderly in need. I didn’t know what to do, I felt so overwhelmed. I cried my eyes out asking God to please help me find a place for my Dad. I’m a Christian and have alot of faith. The next day , Staten Island’s was on my thoughts. I Google nursing homes in Staten Island. The first one that showed up was The veranda Assisted Living. I call and on the same day they made an appointment for a tour. I went , liked the place and every one was very friendly, professional and on top of everything .I was happy to find out that my Dad was accepted. I have to say that all the staff members are amazing , caring and on point . The Director Tamara Brade from the 6 floor has been sending me pictures of my Dad and the group going to the park and going for walks , also celebrating a Birthday with the group . Wow I was convinced, that God guided me to the right place for my Dad . I truly recommend Veranda in a heart beat. If you have a love one that you can’t care for, this is the place . Please don’t hesitate to call, you won’t regret it.

My aunt has been at the memory care at The Veranda for the past month. Words could not describe how incredibly thankful I am to the entire staff and in particular with Tamara. My aunt worked so incredibly hard her entire life. When she was diagnosed with dementia our family was crushed. When looking for a facility for my aunt we wanted one that would provide her with the most dignified care and living situation possible. I spent dozens of hours/days looking through the extensive list of facilities provided by her social worker. After a tour my sister and I agreed to move forward with The Veranda. We were so worried for our aunt, but that worry quickly turned into joy and gratefulness. We were reassured verbally but also with pictures and videos of our aunt. We see her smiling, laughing, interacting with other residents. My aunt even went on her first trip today and we were able to experience that with her via photos and videos! My sister and I have been able to visit her. She went out for dinner with my sister and my aunt asked her if she would go back to her “house” with her. In this short time The Veranda had become her home and we are so thankful. It’s never easy to make a decision like this for a family member. But I could not be happier with our choice. Tamara is so responsive and has promptly addressed any questions we have. I recommend the memory care at the veranda fully and without reservation.

From the very first day we brought my mom to this assisted living facility, I was overwhelmed and I couldn’t stop crying, and I’ll never forget how Tamara gently comforted me and said, “They are like toddlers; she will be just fine.” As time went by, we saw exactly what she meant, and she was right. The memory care team has exceeded every expectation we had. They consistently keep us connected by sending pictures and FaceTiming us, which brings so much comfort and reassurance. Whenever we take my mom out for a few hours, she enjoys it, but what truly says everything is that she always asks to go back. She genuinely loves being there, which gives our family so much peace of mind. The entire team is incredibly caring, compassionate, and attentive. It honestly brings tears to my eyes to see how much love they show the residents every single day. All of the aides are exceptional, but I want to give a special shoutout to Nilanthi Arachchilage. She has a very special bond with my mom, and it means the world to us. Tamara’s leadership is truly remarkable. She manages everything seamlessly and is always available, which speaks volumes about her dedication. I also want to thank Luz from the admissions team for making the transition so smooth and stress-free, and Eris Milliner at the front desk, who greets everyone warmly and seems to know every resident by name. While there was a minor incident with a front desk employee, it was addressed with management. I don’t want that to take away from this review, because the true credit belongs to the incredible memory care team❤️ We are beyond grateful to have found such a loving and supportive community for my mom.