Sunrise of New Dorp

The place itself is lovely. They pay a lot of attention to the decor and general living environment. It is beautiful. There are many wonderful people working there, helpful and professional. On the less ideal side, the turnover rate for aides is far too high. They just come and go. And they need more. Some are great and some are not at all. If you have a family member who needs a bit more attention and care, you will not be satisfied. If your family member is fine to do most things on their own, great, but if they need help, they will have to wait a while. My parents biggest complaint is the food. It is adequate but not great by any means. For the amount of money they charge, they should spend much more on the quality of the food. When my mother was in the hospital recently for a few days, she was much happier with the quality of the food there than at Sunrise. They really need to work on the food. They also need more servers in the dining room so that residents don’t have to wait so long to be served. It often takes over an hour or more for their food to come. The servers are wonderful and kind but there just aren’t enough of them. It’s a good place but they need to pay more attention to the complaints of the residents and make a few changes to get more stars from me.