NYC Health + Hospitals/SeaView

It’s a shame how people are treated there. My mom went for rehab at this facility due to leg surgery. The social worker Deidra is useless. She doesn’t answer the phone and when you leave a message she doesn’t return your calls. Calls meaning multiple calls and messages left. To my knowledge, social workers are suppose to provide support and advocate for patients but she doesn’t even do her job and simply pick up the phone or return a call. Simon is also bad at picking up calls and returning them. Some of the employees think all of the patients are senile and don’t have family who care and check in. One of the employees marked my mom down as having already received her shot to prevent blood clotting. She never gave it to her! So when my mom asked the lady after her on duty, she accused my mom of lying telling her she received the shot already. My mom took it to the supervisor who used the excuse of the first lady having an emergency and needing to leave. He apologized and of course tried to cover it up because my mom was indeed NOT lying. His employee was. Of course the other lady didn’t apologize for calling my mom a liar. They lack communication skills. The only time they reach out is to find out about Medicaid. They want everyone who has private insurance to apply for Medicaid. I’m sure it’s better money for them while they serve disgusting mediocre food. They have new patients check off things they want for meals and don’t even bother serving them what they want. The place is gross and outdated as well.

I was looking for a temporary place for my 94 year old grandmother and then I remembered that when I'm waiting for the bus, especially in the winter time when the ambulance or transport pulls up and they take out a patient on a stretcher and they are not even covered up . I've seen this lack of care soo many times all year round. I shouldn't be seeing shoulders and chest in the middle of winter! And the nurses that leave after shift look happier than when they went in. Whenever I see them going into to work they looking tired and miserable like they didn't rest, and they always smell like they going on a date and I always wondered if they are wearing so much to block oders inside and don't the patientS have allergies? The people who visit their family there never have anything good to say, except "don't bring your loved one here" and as I read these reviews of actual experiences I will not be considering this place I've seen enough from the outside and learned enough from the client base. This is a buyer beware....