New YorkSenior Living Review
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Loretto Community Residences

3.7 (6 reviews)

Syracuse, NY

Independent Living and Assisted Living in Syracuse. Confirm current services and availability directly with the community.

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Community reviews
6

Key amenities

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Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

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Resident & family reviews

3.7 · 6 reviews

HORRIBLE PLACE, my grandmother is abused and beat on the regular, I’ve been trying to pull her out and take her somewhere else and they won’t let me, all they want is money

I would write this lower if i could. My cousin is in Loretto she’s 36 been unable to move or speak ever sense birth and these people take horrible care of her. Yesterday we found Meg cover in her dry vomit all over herself and another patient across the hall said no nurse has gone in there IN TWO DAYS. 2 DAYS. She cannot swallow on her own if her throw up stayed in her mouth she would have died. Also she has not been given her prescription medication she needs. They rarely give her baths and wash her hair and brush her teeth. These nurses DO NOT care about the patients at all and treats them…

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I would write this lower if i could. My cousin is in Loretto she’s 36 been unable to move or speak ever sense birth and these people take horrible care of her. Yesterday we found Meg cover in her dry vomit all over herself and another patient across the hall said no nurse has gone in there IN TWO DAYS. 2 DAYS. She cannot swallow on her own if her throw up stayed in her mouth she would have died. Also she has not been given her prescription medication she needs. They rarely give her baths and wash her hair and brush her teeth. These nurses DO NOT care about the patients at all and treats them horribly. I would never recommend putting a loved one in this place. They treat her with no respect and no love they only want to make their jobs easier by cutting corners that affect others greatly but they could care less.

I have visited Loretto many times. My grandfather lived here for two years and I visited him about 3 or 4 days a week. We had many meals together, holidays, and family get together. They are very good about giving you space to spend time with all your family instead of having to be crammed in a small room. They were great to my grandfather and treated him with a lot of respect. They were great about calling me when anything happened; big and small. I trusted that they would call when something happened. They kept him very clean, did everything he needed, and were very personable. The staff…

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I have visited Loretto many times. My grandfather lived here for two years and I visited him about 3 or 4 days a week. We had many meals together, holidays, and family get together. They are very good about giving you space to spend time with all your family instead of having to be crammed in a small room. They were great to my grandfather and treated him with a lot of respect. They were great about calling me when anything happened; big and small. I trusted that they would call when something happened. They kept him very clean, did everything he needed, and were very personable. The staff was very friendly, facility was clean, and his needs were always met. Unfortunately his health declined fast and he had to be put in the Veterans hospital where he later passed away. I would recommend this place to anyone who is looking for a great place to get care.

More recent reviews

I chose this facility because it caters to the mentally ill. It's an excellent community and the staff is great. They have a good set of rules and regulations. The place is clean and it's a very caring community. My brother's room is comfortable. Well, he has good days and bad days but it's the same anywhere he is. I like it because the place is like a house. They have a kitchen there and they eat together. The food is nice and healthy as they try not to do a lot of sugar in it. Excellent provider, would surely recommend this to others.

Location & neighborhood

4810 S Salina St, Syracuse, NY 13205
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