Braemar at Wallkill

My brother will be moving into Braemar Living at Wallkill. My husband and I were very, very impressed. It was very clean. It was exactly what he wants. He wanted an area where he could go to the gym. He has a private room. Everyone was so friendly and efficient. They were very aggressive in having an appointment and setting up the tour. The person from admissions was very prompt in getting back to me. They assessed him on Friday, and she called me immediately and gave me the result. While we were touring, a woman came up to me, who is a resident, and said the food is delicious. I got it first hand from someone who was living there. The menu looked very good.

I took a tour of the facility and the person who was supposed to explain the facility to me was not helpful. She never came in the room, when I got tired of waiting I walked past her and she still said nothing. If this is any example of the services my family will receive no thank you.

My sister was in the memory care unit, unfortunately she had to enter during Covid, so we were only allowed to see her on the balcony outside for the first year, she was always dirty and had other people’s clothes on even though we bought her all new clothes before she went in! We paid a ridiculous amount of money per month, 7500.00 out of pocket for her basically being ignored. It’s a horrendous place as far as the memory care unit goes, can’t comment on the assisted living part.

My mom is a resident at Braemar. I can't say enough good things about the whole experience, from getting her assessed, right through to move in day and beyond. Daniel was our initial point of contact and she has been by our side making sure everything is going smoothly. Daniel has been so friendly, professional and caring. She is always available to answer your call with any question or concern. All of the staff quickly got to know my mom and what her personal needs were going to be. She is treated like a person, not a number. The dining staff are always friendly with a smile on their faces as they serve the meals to the residence. I have been there to visit my mom at all different times of the day, and I have always encountered very helpful and kind staff. The place is very clean and well maintained. My mom is up dancing every chance she gets. There are tons of activities available for everyone! We are very happy!!! Thank you Braemar !!!

My mother is a resident of Braemar's Memory Care Unit, and has been for almost 6 years. I watch closely and visit often. If I see something that concerns me, I speak up. I have been very pleased with her care but, more importantly, Mom seems satisfied in her surroundings.