Boro Park Center for Rehabilitation and Nursing

It's never easy leaving a loved one in the care of strangers. Like any rehab/nursing care facility, you do need to be actively involved but overall this place was truly wonderful. The nurse, Lyubov, was attentive knowledgeable & compassionate. The physical therapists, Elka & Alex were truly amazing. They were encouraging, empathetic & very experienced. The doctor, doctor Mike, was also wonderful, he even gave us his cell number to calm my worries when she was admitted. From Kathy in insurance who also gave me her cell number & helped me navigate all the confusing coverage details to ensure a smooth experience, to the social worker Eva who was always easily available to answer all questions & guide us, the people there were exceptional. The only downside is the aides. They are understaffed so the response time to certain needs is pretty bad. Sadly, aides are a huge part of the overall care satisfaction so this seems like a ridiculous thing for the administration to overlook. If you are in contact with your loved one and reach out to the nurses if the aides are delaying response, you do get the help needed. It shouldn't be this way but it is and considering many other places that have so many more issues, I don't think this was a reason to give them a bad review. The place is immaculate & the food is healthy. The only thing that needs to be changed is they need to hire more aides. If you have a loved one in need of care & are trying to decide where to send them for a quick recovery this place can be trusted.