Belvedere Senior Living

I visited this establishment today, and what I witnessed was deeply concerning. The receptionist displayed a lack of professionalism and compassion. As one resident attempted to exit through the front door, the receptionist forcefully grabbed the individual by the hand and pulled them away. While I understand the need to ensure resident safety, the level of force used was excessive and could have easily caused harm. What was even more troubling was the absence of any administrative response. Despite the commotion, no administrator, case manager, or supervisory staff came forward to address or de-escalate the situation. The overall condition of the facility is also concerning. The building appears to be deteriorating, residents seem to require greater care and attention, and the staff appear overworked and insufficient in number. I strongly urge families to exercise caution when considering this facility for their loved ones

What we like the most about the community is that both the administrative and nursing staff are very kind and approachable. Yes, we would recommend the community to other families based on the experience so far.

Everyone is so friendly and ready to help whatever you need, they also have activities that they do with the clients after lunch, such as Bingo, Dominoes or puzzle solving. The facility is very clean and comfortable. The staff is hands on all the time. It's worth the money that they are charging.

We toured The Belvedere. There was smell of bugs on the floor. There were dirty clothes on the floor. I guess they were in the middle of doing them, but it felt that it had like an insane asylum vibe, and there was no way I could leave my dad there. I was kind of shocked, that's like a $4,000 give or take. I was very surprised. We went to the memory care floor. They were eating lunch. There was no joy, no happiness, and nobody was happy to see us. The workers there, beyond the woman who was giving us the tour did a great job with trying to show us what was going on, but like what we witnessed, it was scary. She gave a tour, and we witnessed them feeding the patients. They almost looked like there was something wrong with them. It was very weird, and I walked out of there shocked. I could not believe that this was not even a free one. This is like people are paying for that. We witnessed what they were eating. The smell was pretty bad, and it smelled like a hospital.

We had to put my mother in law in the Belvedere when she was having a hard time taking care of herself we toured a few places but we we found them warm and caring and they basically know our names when we get to the front desk. We are quite happy with the care my mother in law is receiving and so is she.