Whisper Woods of Smithtown

I cannot recommend Whisper Woods of Smithtown enough. We placed our trust with them to care for our Mom and from the very first day everyone has been so kind and caring and helpful. We knew immediately we chose correctly for our Mom. Everyone in every department consistently goes above and beyond to meet the needs of our Mom and make her time there enjoyable, comfortable and happy. The team has the biggest hearts and you can without a doubt trust them to take the best care of your loved one. If you’re considering assisted living for your loved one, there is no other place to look at but Whisper Woods! No other place could ever compare!

I’m shocked to see there is even one negative review about Whisper Woods. I’ve had 3 family member’s in their care and I have nothing but rave reviews to give. The team of Whisper Woods has made my family feel like part of their own. They truly care about their residents and their well being— they are professional, respectful, and kind. Anyone who chooses Whisper Woods for their family members long term care would be making a great decision!!

Do Not Bring Your Loved Ones to Whisper Woods of Smithtown Choosing an assisted living facility for a parent is not just a logistical decision…it’s an act of love, trust, and heartbreak all at once. You’re entrusting someone else to care for the person who once cared for you. You’re placing their dignity, safety, and happiness into the hands of strangers, hoping they will be treated with the respect every human being deserves. We made that choice. We placed our faith in Whisper Woods of Smithtown. And they shattered it. When my mother entered Whisper Woods, she was mentally sharp, socially vibrant, and full of life. She made friends. She laughed. She was the first to show up for bingo, and she never missed an arts and crafts session. She brought light into that building. Then, without warning, without discussion, and without a single medical evaluation, Whisper Woods forcibly removed her from her community and locked her into a dementia unit. No consent. No explanation. No inclusion of the family who had stood by her side for over six years. We were stunned. She was not confused. She was not cognitively impaired. She was not lost. And yet they treated her like she was. We sought outside opinions…three to be exact. Each expert, without hesitation, confirmed the same truth: my mother did not belong in a dementia unit. And so, we moved her. We found a new facility that saw her for who she truly is: a fully competent, independent, intelligent woman. Today, she is thriving once more free to wheel around in her wheelchair, to laugh and to make friends again. But the damage Whisper Woods inflicted still haunts us and her…an 86 year old woman who worked all her life to be treated with respect. When she was first relocated within Whisper Woods’ building, they promised she could continue seeing her longtime friends upstairs. That promise lasted barely a moment. When her friends asked if she liked her new unit and she replied honestly, “No,” Whisper Woods retaliated. They banned her from leaving the floor. For telling the truth. For having feelings. And then, they came after our family. I, her daughter, was told I could only visit her in her room. No outings and no shared spaces. If another family member came to visit, we were confined together isolated, boxed in, as if we had done something wrong. Even more shocking, they would not allow me to take my mother out of the building…not for doctors’ appointments, not for lunch, not even for family events. Her world shrank to a single hallway. She told me through tears: “I feel like I’m in jail.” The staff became so disengaged from her care, so distant from the reality of who she was, that nurses claimed they didn’t even know she could speak. This wasn’t care. This was imprisonment. This wasn’t oversight. This was a complete failure of humanity. We have filed a formal report with the Department of Health, not just for our own peace but to protect others from this kind of trauma. What Whisper Woods did was not only unethical. It may very well have been unlawful. Please, if you are reading this learn from our pain. No family should be forced to watch their loved one fade because a facility refuses to listen. No one should be silenced for speaking up. No elderly woman should be punished for telling her truth. Whisper Woods of Smithtown did not just fail to protect my mother they stripped her of her identity, her agency, and her dignity. I urge you with everything in me: do not place your loved ones in this facility. They deserve better.

Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am very satisfied

A very difficult decision was made to move our mom from our care at home to WW of Smithtown. Although it was hard...my family and I are very grateful for the care she received at W.W. From every employee from every position she was treated with kindness and care. Thank you to the entire staff!