Wellsville Manor Care Center

We chose Wellsville Manor Care Center because it was close to where we live, it was a nice facility, very clean, and they're very helpful. We moved my mom to their assisted living yesterday. They've been there to help us move and to help with anything I could have asked them for. They greeted mom and were very pleasant and upbeat. They helped her last night with anything she needed. They were very, very helpful and caring. I ate lunch there yesterday with her, and it was wonderful. They have tons of activities too. We're in a very rural area. There are no big cities around here at least 1 to 2 hours away so it's a nice clean environment. It's also a nice place that's close to rural areas for families that didn't want to drive the two hours to the city for the bigger facilities.

I wouldn’t even rate this facility one star if I didn’t have to. My brother was admitted to the hospital and the only reason I knew is because the HOSPITAL called to tell me he was being released. I tried to get updates on him and no one returned my calls. I left messages with the social worker Jessica and she didn’t return my calls. After my brother was discharged and no one returning my calls I did get a call from the supervisor a few days later who I may add called my home phone when my cell phone was clearly stated as my primary number. ( she told me this when she got me on my cell phone) My brother was being sent to the hospital for what she stated an evaluation. He died 6 hours later and I’ve never received a call from them.