New YorkSenior Living Review

Valley Health Services

2.3 (16 reviews)

Herkimer, NY

Independent Living and Skilled Nursing in Herkimer. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
160 residents
Take a look
5 photos
Community reviews
16

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

2.3 · 16 reviews

DO NOT! I mean DO NOT send you’re loved ones here as they have neglected my grandfather for over 20 years… called state multiple times but they get told when state is coming in so they can get everything tidy and out on a show for state, my grandfather has had soiled diapers next to his bed my grandfather has had dental neglect to where his teeth are all rotted and black, he has had old feces under his finger nails between his fingers and on his hands as staff said they didn’t notice it!!! Drenched in his own urine multiple occasions. My grandfather sits in silence in his room in a bed all…

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DO NOT! I mean DO NOT send you’re loved ones here as they have neglected my grandfather for over 20 years… called state multiple times but they get told when state is coming in so they can get everything tidy and out on a show for state, my grandfather has had soiled diapers next to his bed my grandfather has had dental neglect to where his teeth are all rotted and black, he has had old feces under his finger nails between his fingers and on his hands as staff said they didn’t notice it!!! Drenched in his own urine multiple occasions. My grandfather sits in silence in his room in a bed all day they won’t even turn his tv on for him pretty sad as he is half paralyzed and cannot manage to do things for himself. AGAIN PLEASE DO NOT SEND TOUR LOVED ONES HERE AS THEH WILL NEGLECT THEM! If I could rate this place 0 stars I WOULD shame I even have to rate it one star.

Caring staff!

Absolutely horrible CNAS THAT DO NOTHING AND WATCH THESE POOR PEOPLE SUFFER!!!!!! LEAVING THEM IN THERE OWN WASTE FOR HOURS SO YOU CAN PLAY ON YOUR PHONE IS ABSOLUTELY WRONG!!!!! I HOPE YOU FIX THIS I WILL PERSONALLY BE CALLING AND REPORTING YOU TO THE STATE. TRAIN YOUR RA PEOPLE STOP BEING LAZY AND DO THE JOB YOU GET PAID 18.10 A HOUR TO DO.

More recent reviews

I've been calling the administrator and social worker for months left messages for someone to call back nobody has yet if u want good reviews then do your job. I guess this place isn't right for my son either

This place is tremendous, especially the food. I couldn't have asked for a better place for my mother-in-law to stay when she was nursing her injury. All she talked about was how great Fridays and the fish were all the time, the dietary staff was always so attentive to the needs of her whenever she needed something. A+++ from Dietary for sure, nursing was ok

Do not and I repeat do not send your loved one here!! They neglect their patients as my father has been neglected numerous of times by being left in feces then not even cleaned properly when they do decide to go In and clean him after hours of being in a soiled diaper.. Christmas Eve they came in and changed him, they also put him his jammies. They never changed the padding under him that was still soiled in feces, my fathers right hand had feces in between his fingers and all under his overgrown nails that look like they haven't been clipped in months .. This is not the first time I've walked into this! I've called the state in the past due to these same issues and nothing was done!!! Called the state again today and will be moving my father where he will get the proper care!! These people should be ashamed of themselves because this is neglect!!

Maybe hire more staff and stop abusing the workers you have! 40 clients to one nurse should be illegal. Do better.

Rude to independent delivery drivers just trying to do their job. I deliver food here all the time for staff but I guess when it's a resident they aren't allowed to get a delivery. I wouldn't allow them to work with my family.

Location & neighborhood

690 W German St, Herkimer, NY 13350
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