Dining
Meal preparation and service
Valley Cottage, NY
Assisted Living and Memory Care in Valley Cottage. Confirm current services and availability directly with the community.
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Meal preparation and service
Garden
Fitness programs
Housekeeping and linen services
Community operated transportation
Community-sponsored activities
12-16 hour nursing
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn moreNursing and rehabilitation services for people who need a higher level of care.
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Current pricing
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Great care !!!
My experience was more than satisfactory Pt and Oc were outstanding it was like being with family we all shared the same interests witch made it even better good conversation while exercising.
My mother was briefly here in 2024 - I'm writing this review now because I just found some notes I had written about the awful conditions and treatment there. It was so bad that I had her transferred to a different facility as soon as I could - if you have a loved one staying here I recommend you do the same. Below are my notes from her brief stay there: - Kept mom in same clothes for 2 days - Nobody comes when she presses call button - My siblings and I had the same experience when we pressed the call button while visiting - Asked for someone to change our mom's depends and nobody came for 2…
My mother was briefly here in 2024 - I'm writing this review now because I just found some notes I had written about the awful conditions and treatment there. It was so bad that I had her transferred to a different facility as soon as I could - if you have a loved one staying here I recommend you do the same. Below are my notes from her brief stay there: - Kept mom in same clothes for 2 days - Nobody comes when she presses call button - My siblings and I had the same experience when we pressed the call button while visiting - Asked for someone to change our mom's depends and nobody came for 2 hours - My sister was visiting for 4 hours and nobody came to check on my mom that entire time. They drop off food and run. My sister had to help her sit up better to eat. - We noticed my mom had the same socks on Saturday from Friday – we mentioned it to the nursing supervisor and they ignored us. - Another 4 hour visit with nobody checking on her - there is no staff around.
My company provides medical equipment for Tolstoy. They have overdue bills and seem to be having financial hardships. A employee named Maribel who we were told is in charge on invoices has been avoiding our calls, emails and on the rare occasion we are able to get through to her she leads us to be believe they will pay and they do not. We have also contacted other employees and have been lied to and then ignored. They are over 13 months in debt. If they are neglecting their business vendors so poorly I could only image how their treating their patients being closed doors. We've tried every professional channel to this facility but no call backs from AP, or any department in this facility. I would strongly advise any vendor, employee, or family seeking care to think twice before trusting this facility. We provided them with credit on good faith and at this point they are taking advantage of companies like mine and the extension of credit.
Since the new administration started we are seeing much need changes glad to see what the future hold for us
My father loves it there! He's gone back 3 different occasions! Friendly staff!
Terrible place for staff & for the residents. The aides didn't respect the nurses and sometimes they'd document they cleaned residents even when it was evident they did not. Wound treatments were documented but never done. I had several wounds I did treatments for that it was apparent were not done. Just a terrible place altogether. Toxic work environment also.
I have nothing but nice things to say about Tolstoy. This is the second time my mother has come to this facility and she has always been welcomed with open arms each time. Most importantly, she gains her strength back so that she is able to return home and get her life back to where it was. The staff is attentive, professional and very kind. They engage with the patients and have fun activities for them to enjoy. The food is great! I have tried it myself and I have no complaints. The rooms are clean and so are the surrounding areas. The outside grounds are kept well-manicured and the views are pretty. My mother is happy there so that makes the family happy. I would definitely recommend this place.