New YorkSenior Living Review

The Pavilion at Queens

4.0 (434 reviews)

Flushing, NY

Assisted Living and Memory Care in Flushing. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
302 residents
Take a look
18 photos
Community reviews
434

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

4.0 · 434 reviews

Visiting my aunt is always a pleasure. They are always doing something entertaining for the residents. They are safe and well cared for.

The quality of care at the Pavilion is Excellent. The Nurses and staff take time and patience with each person living there and who they are providing caring for. The Pavilion provides a kind and caring staff. The Pavilion is always neat and clean.

My mother has been at this facility for 14 months; there are good people there, and others who aren't so good. The care isn't 100% satisfactory; most of the respiratory therapists are quite lazy—unless you stay on top of them to help your patient, they won't do it, and you have to get lucky just to find them at their station and get a polite response. Communication with the staff is terrible; some nurses or supervisors are attentive and answer all your questions, while others don't even reply. The patients there are at the mercy of God and whichever family members keep an eye on everything…

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My mother has been at this facility for 14 months; there are good people there, and others who aren't so good. The care isn't 100% satisfactory; most of the respiratory therapists are quite lazy—unless you stay on top of them to help your patient, they won't do it, and you have to get lucky just to find them at their station and get a polite response. Communication with the staff is terrible; some nurses or supervisors are attentive and answer all your questions, while others don't even reply. The patients there are at the mercy of God and whichever family members keep an eye on everything happening in the place. Just think—I’m constantly staying on top of things for my mother; imagine the situation for patients who aren't visited by their families.

More recent reviews

My visit at the Pavilion Rehabilitation Center was very interesting because I get to learn about my experiences with taking and caring for patients with different illnesses. The experience at PRC was very educational.

My first visit today to The Pavilion. I wasn’t sure what I was walking into, but, pleasantly surprised. It was clean & didn’t have that weird smell like most nursing homes. Front desk was very friendly and welcoming. The staff on the floor appears to be attentive but my father only just arrived there so I will see how the remainder of the stay turns out. I will say, there was a discrepancy with the food request but I spoke to Karana, and she quickly corrected the problem. That was reassuring. I hope to continue to be pleasantly surprised. Fingers crossed 🤞🏼

It is very, very good a very nice. The only problem ( the only problem no easy to to park in Flushing).

Dee is the best, my father was unable to move. Dee used the shower bed and wheel my father to the shower room and took his nice warm bath. Then he carefully dry him up and changed him back to his pj. Very care person.

Nice clean

Location & neighborhood

36-17 Parsons Blvd, Flushing, NY 11354
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