The Grand Rehabilitation and Nursing at Great Neck

When my mom first arrived at The Grand Rehab, I was scared and unsure of what to expect. Those first moments are so emotional, and I just wanted her to be safe, comfortable, and cared for. Luckily we chose the perfect rehab center - the Grand at Great Neck. The nurses treated my mom with such kindness and patience. The OT team was unbelievably loving, and the PT staff worked with her in a way that was both encouraging and effective. Shout out to the aids, they were wonderful, gentle, attentive, and truly treated her like family. That job is no joke. One nurse bathed her and did it with such compassion and care. Words cant describe. Every single person we encountered showed genuine compassion and because of their dedication, my mom is doing so much better. The progress she’s made is remarkable, and it’s clear that the care she received played a huge role in her recovery. I am deeply grateful to everyone at The Grand Rehab. They turned a frightening situation into an experience filled with comfort, respect, and real healing. I can’t thank them enough and I feel like i owe it to leave them all a review that they truly deserve. Oh and my mom ended up liking Bingo next level.

The tour was all positive. It was downhill from there. NO security, people wandered in at all times of day and night. At night on most nights not a night nurse to be seen or found. The promised scheduled showers were never on the schedule. Food was horrible. Getting a cup of ice water was an all day procedure. The only good thing was the ot and pt girls I saw twice. Thank God I was able to help myself. People wander in your room while your sleeping and you have to ask them to leave. One lady was going thru my closet at 1am. Needless to say, I washed in the bathroom even my hair daily. I had family bring me food and I discharged myself. If ever I need it again I will go back to Burke Rehabilitation in Westchester, where you are treated like a human being .

I’m sharing my experience from my current rehab stay this past winter . I can say that the rehab department here is excellent . The first floor nurses and staff are Unbelievable!! The communication from Admissions , Rehab and discharge planning were extremely detailed & helpful. I would recommend this place again and again . Thank you all !

We placed my 98-year-old grandmother here when she was discharged from the hospital this past month, trusting that she would be cared for and treated with compassion. Of course, the health of my grandmother was the number one priority. So when we were making a choice of which facility would be best, we decided to go to the Grand at Great Neck after a tour. During the time she was there, the staff made sure she was safe, comfortable, and looked after around the clock. she did not have any falls while in the facility team she was always kept safe by the staff. The nurses and manager team reassured us that she was eating and being supported, even though she cannot feed herself, and they were always there to assist. The facility and floor were very clean. We were able to have her seen by a neurologist in house, the staff continued to keep us informed and guided us through the process. When her condition changed, they acted quickly, and thanks to their support we were able to get her to the hospital for further treatment without delay. We were comforted to know that the nurses were attentive, engaged, and always checking in — showing genuine concern for her well-being. Anytime we needed to check in we would call the front desk and speak with the nurses on the unit. We are grateful that she spent this past month in their care, where she was kept safe, comfortable, and treated with dignity. The staff went above and beyond to keep her room in order and to ensure her needs were met daily. Their kindness and attentiveness gave us peace of mind, and we truly appreciate the dedication they showed. Each person were treated as an individuals and not as numbers. My advice to other families is this: you can trust your loved ones here, knowing they will be well cared for and treated with respect in this amazing atmosphere. We are thankful for the positive experience and the care my grandmother received. Should we ever need to return we will definitely be returning to the Grand. I highly recommend this facility .

Thank you for such great care .