Split Rock Rehabilition and Health Care Center

We had a great experience at Split Rock. The staff was kind and attentive, and the physical and occupational therapy services were extremely helpful for my father’s recovery. Overall, we’re very satisfied with the care he received.

Great place

At Splitrock , care is given to residents as if they were our own families.If my love ones needed to be in a Rehabilitation Facility, Splitrock is where I would want them to be. Amazing team.

Worst place in the world PLEASE WHAT EVER YOU DO DONT PUT YOUR LOVE ONES IN THIS PLACE. My grandmother was doing good before getting here once she got here her health started to decline. The staff is rude and lazy. They don’t care for their patients . Since day one I was fighting to get a bigger bed for my grandma for safety concerns of her falling off the bed . After two weeks of fighting nothing until maintenance helped me . After another 2 weeks they drop my grandmother while cleaning her and then try to blame my grandmother. They take no accountability for their actions or for their staff. It’s been a week since my grandmother fall and now she’s back in the hospital because of there negligence. We are praying she makes it through this but she will never go back to that place. The nurses will ignore you or brush you off. It takes hours for them to change a person even when you’re there. The night shift is even worse. They hide in the rooms of the patients that can speak or move so they don’t have to deal with family members and do there’s jobs. They don’t answer the call button. The respiratory team only comes to check on patients when it’s time for a treatment and aren’t consistent with their job. We have ask the social worker to change my grandmother to a different facility since week one and he hasn’t done anything. He keep saying that he send the paperwork work or that the facilities weren’t answering his calls. This place is insane again I beg anyone who reads this to not place there loves ones here.

DO NOT BRING YOUR LOVE ONES HERE!!!!!!!!!!!!! My grandmother was transferred from Henry J Carter to Split Rock. She was weaned off the ventilator and she was doing phenomena UNTILL SHE GOT HERE!!!!!! I don’t know how this place has soo many good review because the nurses and staff here are TERRIBLE!! Lady (the supervisor for the nurses is the worst and the other nurses under her are even worse. Respiratory team sucks as well. They leave the patients full of mucus hours on end while they sit in a small computer room looking at their phones pretending to be typing. I had to speak to their super visor (Hank) because RT didn’t want to suction my grandmother and was telling her coworker with an attitude that we needed to wait. So I went straight to Hank and they suctioned her. Then a couple days later my grandmother complained about the same respiratory therapist because she had an attitude and was grabbing her too roughly. So I addressed it to Hank and to AVI (The director of operations) and nothing got done. I also reached out to him about my grandmother’s health and that something didn’t seem right with her and that it looked like her health was deteriorating. The director of operations said he would call me and never did after expressing my concerns about my grandmothers health and other complaints: Then that same day I left split I get a call stating that they let my grandmother FALL!!! My grandmother is 87 years old! The bed they have her on has no rails!! We requested the rails the first day she got there and they never got them and then they let her fall. Unacceptable!!!!!!! My uncle visits my grandmother at night. He found her drenched in her own urine. So he asked a nurse to see if they can bring some one to change her and NO ONE SHOWD UP FOR 2 hours!!! So imagine how MANY HOURS she was left there in her own filth!!!!! No imagine all the other patients in this place who are neglected and mistreated everyday and night!!! And….. TODAY…after a wonderful morning with my grandmother. I fed her we spoke for a few. She was responsive but a little tired. They were about to change her and I usually leave around 2 but I waited till they came at 2:15-2:20pm and left. An hour later I get a call from from Lady (nurses supervisor) that my grandmother wasn’t responding and that they were going to perform cpr and that the ambulance was on the way but didn’t wan to give me any information stating if she was alive or had a pulse. She kept dodging the question untill she finally said “yes, she had a pulse” but that she would need to call me back in 10 min to update me. Imagine you finding out your family member was unresponsive and the HEAD SUPERVISING NURSE AT THE FACILITY DOES NOT KNOW WHATS HAPPENING!!!! Too many incidents happening at this place and mind you she’s rarely left alone by any of us. We take turns coming to see her in the morning and in the afternoon for these same reasons and these people still find ways to hurt my grandmother. Yes, I said hurt because it’s now becoming a pattern. A pattern the state and an attorney will soon investigate. PLEASE DO NOT BRING YOUR FAMILY MEMBERS HERE BECASE IF YOU MAKE ANY COMPLAINTS OR START TO DIG AROUND THEY WILL NEGLECT AND DO THINGS TO HURT YOUR LOVEONE.