New YorkSenior Living Review

Schofield Residence Nursing Facility

3.0 (88 reviews)

Kenmore, NY

Assisted Living and Memory Care in Kenmore. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
120 residents
Take a look
16 photos
Community reviews
88

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Board and Care

Residential care with help for daily living and personal routines.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

3.0 · 88 reviews

NEVER I REPEAT NEVER send a loved one here. They almost killed my mother. She had bruises on her face and I had to call the ambulance to have her admitted back to the hospital.She was so severely infected and her wounds were not even looked at. We were only there for two days.

Firstly, the place could use some sprucing up and maybe some renovations to brighten things up. But I have to say, my grandmother is at Schofield for rehab and I found the staff to be very kind and attentive and I feel good about her being there. The aide came in her room several times during my visit with her to check on her and was prompt in assisting her roommate when she needed a hand. I think Schofield is a decent place!

I visited my friend today at Schofield and want to commend Michael, who brought the dinner food tray to room 232. He was kind and caring, helped her set up the drinks and spoke so kindly. Being observant he noticed that she had spilled milk from her lunch in another part of the room. He went out and got a rag to wipe it up and cleaned the area. This is an individual who could have looked the other way and said 'not my job'. Instead, he took the initiative to consider her personal needs. Compliments to Michael, and the residents and management are lucky to have such a caring individual. Anne

More recent reviews

Do not place your loved one here. My father, who unfortunately is a resident here, fell in bathroom after going by himself because they never answer the call bell. He had to crawl across the floor to call for help. I called nursing supervisor Nicole for update and to express my concerns, and she told me “He has every right to fall.” She also very rudely informed me no further interventions would implemented to ensure he does not fall again. She then advised me to contact my father’s wife who could have told me this. I have never been spoken to so unprofessionally by a healthcare worker. They clearly do not care about my father’s safety and well being but have no problem taking my family’s money every month. Do your loved one a favor and find another facility.

Abhorrent. Avoid taking any loved ones here at ALL cost. The staff never check on my grandpa and he had a fall. The staff never answer his calls when he needs help to go to the bathroom, and needed to try to go on his own. The “nurse” Nicole ignored multiple calls then told my mom that my grandpa “had the right to fall.” What does that even mean? How DARE healthcare “professionals” treat and talk about their patients this way? I have never, ever heard of such a thing in my life. This is absolutely insane. The staff has been repeatedly rude and disgusting towards a worried family. If I had any power to get my grandpa to somewhere even HALFWAY decent, I would. AVOID THIS PLACE AT ALL COSTS. The staff should be ashamed of themselves to treat people this way. So much money paid for staff to tell our family that my grandpa can just go and fall because they won’t go check on him. I’m convinced that this place just hired anyone who applied, who have no healthcare training at all.

My Dad was there for rehab. When he was at PT (10/20/25) and they were assisting him with getting out of his wheelchair, his nephrostomy tube was caught in the chair so when he stood up, the nephrostomy tube was pulled right out of his back! My Dad screamed and PT didn't even ask what was wrong or even look. Later in the day, the aide gave my Dad a shower and saw blood but "didn't know where it came from" and never reported it to anyone. When he was back in bed, he said he was wet, which he shouldn't have been because the urine goes from the nephrostomy tube to a bag. It was only then that someone actually checked him out and saw the tube pulled out. He then went into the hospital for reinsertion. On 11/3/25, morning meds were not given and just left on his table when I got there at 4pm. On 11/5/25, the same tube needed replacing because it "somehow" cracked and he was drenched in urine. Not to mention, he missed 3 MD appts due to transportation. And now, he's back at Schofield Rehab. I cannot wait to get him out of there!!!! Pure negligence. Update Dec 12, 2025-my father was discharged from Schofield on Thursday (12/11/25) and back in the hospital today with sepsis. Absolutely unreal with the amount of negligence! Update Dec 23, 2025- my father is now diagnosed with rectal cancer and is under Hospice Care. Update Dec 27,2025- my father passed away this morning.

Great place!!

This nursing home need to be shut down there is signs of abuse or neglect, physical & emotional abuse, poor personal care, and unsanitary conditions. The staff is horrible. It’s very sad they don’t care about the residents and employees.

Location & neighborhood

3333 Elmwood Ave, Kenmore, NY 14217
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