Sage Harbor at Baywinde

It was necessary for my husband to go to assisted living over a year ago. I’m glad I chose Sage Harbor. Everyone (receptionist, aids, administration, residents etc ) helped him to adjust and he is comfortable there, I dont worry about him while I travel. The room, food, care, etc are excellent. We had an incident where he was ill - I can’t say enough how caring the staff was in taking care of him. Thanks Baywinde

My aunt was living in a senior living apartment at a different facility that was absolutely not the right fit for her. It was maze-like and stressful and full of unhappy employees. We knew we had to get her out fast but wanted to make sure we found somewhere wonderful for her! As anyone who has been through this process knows, it is such a hard decision! We toured multiple assisted living homes within the WNY area and from the moment we walked in Baywinde, we had such a good feeling and knew it was where she would thrive. She was understandably extremely anxious about the move, but she was welcomed with open arms and made to feel so loved. Ben (the health and wellness director), especially went out of his way to help her feel comfortable with coming and everyone has been so good about communicating with us as she settles in and adjusts. There are so many activities every day which is where Baywinde shines. She has been there about two months now and attends as many activities as she can and her anxiety is almost completely gone. Thank you so much Baywinde!

We couldn't be happier with Baywinde for our family member. The administration and staff are responsive and available for questions and support -- very different from the previous senior living facility we had tried. Nearly everyone who visits our family member remarks upon the friendliness, patience, and kindness of the staff. Living areas are spotlessly clean and bright, and activities are varied and fun for all (even visitors!). Most of all, it's clear that the people at Baywinde genuinely care for residents. Our family member is thriving!

Sage Harbor at baywinde has horrible communication issues.. if I could give this place 0 stars I would.

There is only one bathroom in a 2 bedroom apartment. There is no dishwasher or microwave in the kitchen. I had no ice cube tray in the freezer. There is no washer and dryer. Hook up space did not have electric outlet. I had to buy stackable washer and dryer but door to space doesn't fit. Shower is small. Salon doesn't do gels or acrylic or pedicures. Games are offered but difficult to get in to established foursomes. Meals are decent but wine or beer only is available on Friday and only one. is offered. Happy hour one drink is offered every Thursday.