Cherry Ridge

I would leave 0 stars if I could. My relative gave over $200K to St. Ann’s facilities in 2024. Over this past Memorial Day weekend, we visited her only to find her finger nails caked with feces, her bottom blistered from sitting in her soiled underwear for who knows how long, and her teeth rotting out of her head. This is at least the third time this has happened in the past six months. Other instances in her 3+ years at Cherry Ridge include but are not limited to weight loss, several visits finding her soiled in urine/feces (smeared on her mouth and hands), lack of aid during mealtime (she cannot feed herself), inaccurate dispersal of medication (wrong doses - aids that cannot read decimal points), several falls, isolation - I could go on. We feel strongly our relative is not alone in these experiences at St. Ann’s facilities, specifically Cherry Ridge, so please contact me if your loved one is experiencing the same. If you are concerned and cannot get to your loved one, I would be happy to visit them for you. We have been quietly and privately advocating for our loved one to get the level of care not only promised by Cherry Ridge/St. Ann’s, but as is deserved as a fundamental human right. We have given St. Ann’s every opportunity to fix things and have been especially fair considering the lack of healthcare workers available in our region. There comes a point where there is no excuse big enough to justify the abhorrent, vile, inhumane treatment my grandmother has experienced. It is the most tragic revelation of my lifetime knowing there are facilities like Cherry Ridge taking upwards of $20,000 per month only to neglect of the most vulnerable humans in our world.

Great vibe

My mom is a new resident at Cherry Ridge's Rainier Grove memory care. All the staff we encounter there from the sales department, nurses, department heads, aides, cooking and cleaning staff have been so kind and considerate to work with. My mom is deeply cared for and treated with the utmost respect. I am so excited that she is living here!

I went to Cherry Ridge. It was a very nice community. It was very clean and well-kept. They had great facilities. We visited the cafeteria or dining hall. They had a wide variety of independent living floor plans, which was nice. The rooms were very clean. Excellent. The staff was very friendly, very helpful, and very informative. They had a nice living room, but they did not have a fitness room. They said that was going to be developed, but got canceled because of COVID. But the facilities that we saw were very nice.

The entire overall experience has been great so far and that is why we give St. Ann's Senior Housing Cherry Ridge community all 5s. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones