New YorkSenior Living Review
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Presbyterian home

3.0 (10 reviews)

New Hartford, NY

Independent Living and Assisted Living in New Hartford. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
242 residents
Take a look
0 photos
Community reviews
10

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 42 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Mild cognitive impairment
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Specialized memory care programming
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

3.0 · 10 reviews

Presbyterian Homes & Services was clean and well-kept. It was well organized as far as community rooms and living spaces. They had plenty of activities. Mom liked the room that she is going to have very much. She was happy to know that she could bring her own stuff. She liked the fact that there was going to be more care, so she felt safer. The residents we saw were from all stages of assisted living and we appreciated that. We liked the fact that it was a come and go building. You didn't have to feel locked up. You could go out when you wanted to. Mom liked the freedom of it. The facility…

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Presbyterian Homes & Services was clean and well-kept. It was well organized as far as community rooms and living spaces. They had plenty of activities. Mom liked the room that she is going to have very much. She was happy to know that she could bring her own stuff. She liked the fact that there was going to be more care, so she felt safer. The residents we saw were from all stages of assisted living and we appreciated that. We liked the fact that it was a come and go building. You didn't have to feel locked up. You could go out when you wanted to. Mom liked the freedom of it. The facility looked great. It looked more like an apartment building. We had very few questions because the staff answered everything completely. Kelly was wonderful and super caring. We couldn't have asked for a better tour guide.

Dirty, nursing staff is rude, lose personal items of the residents, smells awful, unsympathetic to families

Dirty, smells, nursing staff is rude, small rooms, etc...

More recent reviews

It smells like a monkey cage at the zoo and the nurses are miserable. They act like family members are an inconvenience.

My mother was in Presbyterian for rehab. It looked very modern and clean. She liked the people there, and she said the food was good. It was 20 minutes away from her home. It was quite expensive but top notch.

I think they need to be more in tuned with their patients n their families.... Definitely need more staff as patients get overlooked in their care..... They need more of a variety in their menus as these are rotated every 3 weeks, need to cook food on premises n set up special dietary menus for those on them.... Higher ups need to communicate with family of patient in their facility and handle family's concerns more efficiently I would like to see more private rooms with telephone n TV I'm very disappointed with the care my family member has received since their stay here.... They definitely need changes made.....

The nurse's aides at Presbyterian Home were very good. My mother needed some help in the beginning, and the rehab program got her back on her feet. I was not too impressed with some of the administrative decisions, but the nurses were good.

The caring and considerate nature of both the assisted living as well as skilled nursing facility staffs at this continuing care retirement are excellent. While the nursing home decor is currently outdated, major renovations will be occurring in the first months of 2014. The administrators of both the assisted living as well as the skilled nursing facilities are excellent and treat their employees and residents with the same respect and dignity that you would come to expect of a first rate organization. I highly recommend this facility.

Location & neighborhood

Middle Settlement Rd, New Hartford, NY 13413
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