New YorkSenior Living Review

Northern Metropolitan

4.0 (77 reviews)

Monsey, NY

Assisted Living and Memory Care in Monsey. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
120 residents
Take a look
19 photos
Community reviews
77

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

4.0 · 77 reviews

It is a poor rehab facility. Clothes do get stolen.. they make you eat kosher food. Plus menu is either hard boiled eggs, fish or two pieces of chicken. Take too long to answer call and the first thing the staff says I just got here if you call them for something. PT and ot are too short. Then try to sign out, they will make every attempt to keep you longer

First time and recent visit to see my sister and I was extremely disappointed. The clothes my niece purchased for her to wear was missing. None of her clothes were there only hospital crap that smelled awful because food was left in the drawers and also a sandwich left on the bathroom floor. Does not seem she is being attended to at all. The only reason I gave two stars is because security is good and it didn’t have that nursing home smell in the hallways. I will get in contact about the issue of stolen clothing not sure how much longer she can stay here under these conditions. I wouldn’t…

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First time and recent visit to see my sister and I was extremely disappointed. The clothes my niece purchased for her to wear was missing. None of her clothes were there only hospital crap that smelled awful because food was left in the drawers and also a sandwich left on the bathroom floor. Does not seem she is being attended to at all. The only reason I gave two stars is because security is good and it didn’t have that nursing home smell in the hallways. I will get in contact about the issue of stolen clothing not sure how much longer she can stay here under these conditions. I wouldn’t recommend this place!

We had a wonderful experience with this rehab. The staff was extremely accommodating and truly went above and beyond to make sure all of our loved one’s needs were taken care of. They were attentive, caring, and professional throughout the entire stay. They also provided additional care and therapies to help support a quicker recovery, which we greatly appreciated. We are very thankful for their dedication, kindness, and the excellent care they provided. Highly recommend!

More recent reviews

We had an excellent experience with Northern Metropolitan while my father was in their care. The staff was very accommodating and understanding, and they consistently made themselves available to discuss any questions or concerns we had. They were attentive and went out of their way to be helpful in many ways, and the experience exceeded our expectations. My father’s needs were addressed in a professional and thoughtful manner, and the team helped make a challenging situation much more manageable. We are very appreciative of the efforts, the thoughtfulness, and the consideration that they showed throughout the entire process!

Workers very unfriendly and don’t take care for the elderly like they were their own. The whole place need to be remodeled and the parking lot condition is terrible

The Worst! 1 of their doctors killed my sister by misdiagnosing her UTI. As a result, my sister developed sepsis (Blood Poisoning) and died! BEWARE of this place.

Each time i visit my family member i can see she is unhappy there. They do not keep up with comfort of residents (changing,cleaning, adjusting) My family member requires extra help with one hand use and not being able to get up from bed and they do not get that here. The images on their website are VERY misleading. The inside of this facility is crowded and outdated. The room is 2 beds with hardly any space to move around them. The food is not specified to dietary restrictions needed. When help is called by resident nobody responds to it. To get specific staff by phone for help is nearly impossible (either you get hung up on, you're given other staff without the knowledge you need, leave messages that dont get answered/no call back, or the common answer is theyre not there that day and will return another day). To their convienience the phone worked when they needed to call about payment to extend staying there. Their guest bathroom has been discusting each time we use it(strong urine smell, sticky floor, smell of mold) . I do NOT recommend this facility .

Everyone was friendly and my mother-in-law seemed happy so it’s all good in my book

Location & neighborhood

225 Maple Ave, Monsey, NY 10952
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