New YorkSenior Living Review

National Health Care Associates Inc

4.3 (11 reviews)

Valley Stream, NY

Skilled Nursing in Valley Stream. Confirm current services and availability directly with the community.

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Key amenities

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Care options available

Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Resident & family reviews

4.3 · 11 reviews

The staff at the Cascades is great, it’s the administration that’s the problem. Since I’ve been here there’s been a battle over money. Though rent is paid on time monthly, I find extra funds added to my account. All this imaginary past due has something obscure to do with the past and disagreements with the State but all I’ve ever been billed for has been paid. There is documentation to prove it but that doesn’t stop hundreds of dollars being added to my account. I am not the only resident this happens to. I believe this has been going on for years. I look forward to moving out and would not…

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The staff at the Cascades is great, it’s the administration that’s the problem. Since I’ve been here there’s been a battle over money. Though rent is paid on time monthly, I find extra funds added to my account. All this imaginary past due has something obscure to do with the past and disagreements with the State but all I’ve ever been billed for has been paid. There is documentation to prove it but that doesn’t stop hundreds of dollars being added to my account. I am not the only resident this happens to. I believe this has been going on for years. I look forward to moving out and would not recommend anyone live at Bethel Health Care or the Cascades. At Bethel Health Care the care itself is in question. The staff isn’t as skilled as they should be. There were issues with the APRN at the time (I was there between July/Aug 2022 to February 2023.) He would alter my doses. The environment is unsafe. Thumbs down for both sides.

Rebekah is a wonderful cna. Best ive seen here in years!!

Kim Thornton is the nicest person that I have met. She is very polite with my mom.and treats her like she's her own mom. My mom evelyn really likes her. She very professional and courteous. Kim is a asset to you company. Everyone should have Someone like kim.to work for them

More recent reviews

Great people, supportive, responsive, warm, and caring provider of skilled nursing and rehabilitation services.

Wonderful organization and their staff are friendly and professional. I had the pleasure of meeting them through a referral and was very pleased with them. Keep up the good work!

I have done my research and have found this company to be best in the industry for the northeastern United States. They have a great staff and infrastructure and are very professional

Location & neighborhood

20 Sunrise Hwy, Valley Stream, NY 11581
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