Luxor at Mills Pond

After 18 years working as an RN in long-term care, I have seen many different facilities, and I can honestly say I have been very impressed with the level of care and compassion shown here. The staff work incredibly hard and truly care about the residents and their families. What stands out most to me is the patience, dignity, and respect the residents are given every day. Nursing, therapy, housekeeping, dietary, administration etc--everyone works together as a team to create a warm and supportive environment. Long-term care is not easy work, and it takes special people to do it well. From my professional and personal experience, I feel comfortable saying this facility has staff that genuinely wants the best for people in their care. It is reassuring to see residents treated with kindness, attentiveness, and compassion on a daily basis. I would absolutely recommend Luxor Mills Pond to families looking for a caring and dedicated place for their loved ones.

I truly cannot express the gratitude, Love and respect that I have for every staff member in this facility! First off Kathy director of nursing,Kathy is the most selfless ,kind ,loving and nurturing human being I have ever met! I am forever grateful to have her in my life!! Now To Dad’s PT’s Staci and Anna words cannot describe the gratitude I have for the both of them. My dad would call Staci a magician and that is an understatement. Staci and Anna Played such an important role in my dad’s recovery because of them My dad is now back home With us! We have had the pleasure of having Staci rehabilitate my dad twice now over the last six years and we were blessed to have Anna join forces with Staci this time around. They never gave up on him. They were so patient kind, loving and caring. They went way above their Job description to take care of him , they went above and beyond making sure the staff knew that Dad‘s safety was Paramount!! All of that hard work has not gone Unnoticed and we are forever grateful!! I also like to mention angelina his speech pathologist, who because of her my dad is able to swallow all of his food and drink Without aspirating or choking, she too went above and beyond making sure everyone knew the safety precautions that were in place For dads safety!! I am forever grateful to her as well!! Now there were his amazing nurses Beverly and Avural , they both truly went above and beyond for my dad , they put up with me and all of my annoying questions constantly being there rallying around my dad. They were so patient with both Dad and myself. I am forever grateful to them! Now to my Hilda she is the best of the best she truly is the most amazing human being to walk this earth, her love , Caring and patience played a pivotal role in dad‘s recovery ,I will always be incredibly grateful for her!! Thank you all from the bottom of my heart!!! All of our love always! ~The Vigorito family

Thanks to the caring, responsive staff at Luxor Mills Pond for taking very good care of mom during her recent stay after a fall. She appreciated how clean the facility was and how kind the nurses (Mary) and PT and OT staff (Cristina and Naomi) were. Communication with family was excellent.

My Mother was in the Luxor in St James for 2 months after an illness , this was unfortunately her third time at the facility, but as always had a pleasant comfortable experience. As always the staff was attentive and made her feel comfortable and reassured especially Hilda, Umush Averill and Beverly who stood out and really took care of mom and instilled her dignity Thank you so much for all you do.. If you or your family ever need a rehab facility , feel at ease if you decide to go there Family of Michelina Wolf

Tough to imagine going to this place for re-hab. If you do want to lose weight this is a great place to be. Food is terrible and if you are physically unable to eat it- don't worry- they will not help they will take it away and throw it out. Yes- he ate all his food! Need help- does my call button work? Maybe or maybe not. Do not worry they are not going to come help you off the floor anyway! Be cautious before you allow your friend/family member to enter!