New YorkSenior Living Review

Heather Heights - Pittsford

4.4 (136 reviews)

Pittsford, NY

Assisted Living and Memory Care in Pittsford. Confirm current services and availability directly with the community.

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About this community

A community description is not available yet. Contact the community for details.

Starting at
$3,723/mo
Care options
2 available
Take a look
40 photos
Community reviews
136

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Pricing & residences

Monthly rates starting at

$3,723 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $3,723
One bedroom $4,447
Studio $4,809

Resident & family reviews

4.4 · 136 reviews

All of the staff at Heather Heights are very friendly. They know residents by their first name. Wendy at the reception desk remembered us even though we don’t visit often since we live out of town. They have lots of entertainment and activities for residents to participate in.

Awesome place. John and his staff are very accommodating. Great place to play music as well. Very very nice

My father has resided at Heather Heights since April 2025 after he suffered a stroke. He’s made a great recovery but can no longer live on his own. We’ve been incredibly pleased by all aspects of his experience at Heather Heights. We have peace of mind knowing he is well cared for and safe. My father has said many times that he has not met a single staff member he didn’t truly like. The staff takes an interest in each resident and they are caring and conscientious. They truly want our family members to be happy there. They are open and responsive to any questions that come up. The facility is…

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My father has resided at Heather Heights since April 2025 after he suffered a stroke. He’s made a great recovery but can no longer live on his own. We’ve been incredibly pleased by all aspects of his experience at Heather Heights. We have peace of mind knowing he is well cared for and safe. My father has said many times that he has not met a single staff member he didn’t truly like. The staff takes an interest in each resident and they are caring and conscientious. They truly want our family members to be happy there. They are open and responsive to any questions that come up. The facility is immaculate, the food is good and the housekeeping staff keeps my Dad’s room and bathroom neat and clean. The activities staff brings in entertainment on a regular basis and there’s an ice cream shop that serves sundaes every afternoon if a resident wants one. One of the most helpful things Heather Heights provides, that’s included in the charges, is transportation to medical appointments. As I’m the only local family member and I work full-time, this is an invaluable service. In sum, I give Heather Heights our highest recommendation.

More recent reviews

My cousin resides at Heather Heights and I have found the staff to be very welcoming, friendly and caring. The feeling you get when you are there visiting is a comfortable and homey feel. There are many activities for the residents there throughout the day. I definitely would recommend Heather Heights.

Heather Heights Senior Living is a wonderful community that truly cares about its residents and their families. From the moment we walked in, we felt welcomed and supported. The environment is warm, clean, and thoughtfully designed to make residents feel at home. A special thank-you goes to Noah Nichols, the Admissions Director, who was absolutely amazing throughout the entire process. He went above and beyond to help us every step of the way, answering all our questions with patience and genuine care. Noah made what could have been an overwhelming transition feel smooth and reassuring. His guidance, kindness, and willingness to help truly made a difference. We are so grateful for the support we received and highly recommend Heather Heights Senior Living—especially because of outstanding people like Noah who clearly love what they do.

My Aunt lives here and it’s terrific! Every staff member is kind and helpful. It has a warm, family atmosphere and we feel so lucky to have found this place for her!

Beautiful surroundings, great staff. Ice cream parlor open for an hour every afternoon for free ice cream. Dining room serves breakfast, dinner and supper daily. Many activities to keep body and mind active, chair exercise class, live musical entertainment, bingo, painting to name a few. Theatre room with large screen tv offers movies and Football games. In the summer Heather Heights sponsored a car show and picnic, at Christmas time a wonderful holiday meal was offered. Families were encouraged to attend all events. Physical therapy and medical services are available on site, making life easier for everyone.

We just love Heather Heights for our mom. The people are so kind and friendly. They are always considerate to my mom’s needs.

Location & neighborhood

160 W Jefferson Rd, Pittsford, NY 14534
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