Glen Island Center for Nursing and Rehabilitation

How this place has not been shut down by the State is beyond me. From the moment my mother was admitted to the day she was discharged nothing went right - the administration is incompetent! I feel extremely bad for those who are long-term.

My friend is a patient in the rehab section. So far she’s losing weight, and why? The food is absolutely horrible she won’t eat it. Too many times they move her phone and she unable to reach it for when family call. They must be understaffed as she has to wait for assistance when needing to go to the bathroom. Like other hospitals and nursing. Homes I can’t understand why they can’t give edible food. Many people eat healthy and it tastes good. What a waste of food and money to have all that food thrown away.

My friend has been there for over a year they give him a problem to empty urinal and change colostomy bag the food is terrible and they barely want to charge his phone Every timeI call they don't anwer phone I heard a staff member arguing with him she was very nasty and does not wear a name tag. Due to pandemic there are no visits it is cruel punishment not to even charge the phone so they can communicate.

Rude. Never answer phones at nursing stations. My uncle could be dead and I wouldn’t even know. Always have the sweetest receptionists/ office staffed but nurses and supervisors are disgusting towards people.

The nursing staff , recreational, physical therapy, kitchen, housekeeping and maintenance staffs are all wonderful. It is the staff in charge, like the Nursing Supervisors andI other administrative staff that are horrible. They don't follow through, they take extremely long times to add new prescriptions to our charts, they duck and ignore the residents when they request something they have a right to ask for. I am sick and tired of being treated like an annoyance. It is difficult enough being in this situation, having staff that make us feel bad about being here is unacceptable. I would never put my loved one here. We are treated like babies. I am someone who can advocate for myself, I feel sorry for those that can not. Nurses like Brendon, are a danger to the patients. He never gets the medications correct, and if I were someone who didin't know what my meds were, I would have been dead already.