Genesee Center for Nursing & Rehabilitation

We recently had to take my mother for a trip to Orlando, Florida and we forgot her insulin the nurse there. Rochelle went way above and beyond her job description to make sure that my mother was able to obtain insulin at a local drugstore in Florida. Absolutely amazing. I hope her bosses see this review and take very good care of her overall everybody at that place is very caring and I would definitely recommend it.

Staff were very helpful and friendly. My Dad looked great and was in good spirits.

Administration often comes across as above everyone else and is frequently confrontational with both staff and families. The facility has gone the past few years without consistent social work or a rehab team, and it’s sad to see it continue to operate at what feels like a barely one-star level—despite nursing staff working hard every day that residents are cared for as best they can... I do not recommend this facility to anyone.

I was recently in rehab at this facility. The rehab team was the best! Best group of folks ever and very caring. The nursing staff was caring and compassionate. Shout out to Kelly and Dan the man!

This place is a frigging nightmare. The administration has no idea what they are doing. The PT staff screwed up changing my weight bearing status with my insurance, which led to them refusing to give me therapy for over a week, absolutely unnaceptable. There are a few awesome aids, but overall the care is pretty terrible. I could go on, but I really don't want to think about my time here ever again.