Dining
Meal preparation and service
Elderwood Assisted Living at West Seneca
4.1 (63 reviews)Buffalo, NY
Assisted Living in Buffalo. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
A community description is not available yet. Contact the community for details.
- Starting at
- $5,156/mo
- Care options
- 1 available
- Take a look
- 13 photos
- Community reviews
- 63
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Photo gallery
Pricing & residences
Monthly rates starting at
$5,156 / month
Rates and availability can change. Ask the community for a personalized quote and details about included services.
| Residence | Monthly rate |
|---|---|
| Shared room | $5,156 |
| One bedroom | $6,167 |
| Studio | $6,672 |
Resident & family reviews
4.1 · 63 reviewsI agree with others who have left negative reviews regarding the staff. My sister lived here and is a type 1 diabetic. PLEASE BE WARE the staff does not know how to control diabetes and their care is sub par. My sister was sent to the hospital numerous times and it just got worse and worse. We were finally forced to move her.
Terminated staff after telling HR issues they had with Dietary Director and other staff who were Disrespectful and Rude. Has Several years experience in dietary work and processes. From the moment they started older staff members were out to get them out of spite.
It's important to remember that my father lived at Elderwood two years ago. Some of the issues I had with the place may be irrelevant by now. I did not feel like they offered a level of care that my father required even though they claimed that they did. They were made very aware of the assistance with certain daily needs that my father required. They even did thier own medical evaluation of him! They admitted him anyway, and then neglected those needs after his admittance. Those needs were: - assistance with showering - assistance with toileting - assistance with finding his way around the…
Read full review
It's important to remember that my father lived at Elderwood two years ago. Some of the issues I had with the place may be irrelevant by now. I did not feel like they offered a level of care that my father required even though they claimed that they did. They were made very aware of the assistance with certain daily needs that my father required. They even did thier own medical evaluation of him! They admitted him anyway, and then neglected those needs after his admittance. Those needs were: - assistance with showering - assistance with toileting - assistance with finding his way around the facility - assistance with dressing -assistance with taking meds -assistance with morning and evening personal hygiene - washing your face/brushing your teeth. It seemed to me like they called themselves an assisted living facility and even claimed to offer enhanced assisted living, but in reality, a resident there was more of a senior living independent living level. I say that because that because they did not have the staffing required to attend to residents in need properly. I had to go there and do my father's laundry, clean his apartment, and change his sheets weekly. My father ultimately advanced to a level of care that they finally admitted they couldn't accommodate after he had a fall that landed him in the hospital. The injuries he had from this 'fall' were not consistent with injuries you would see from a fall unless the resident fell down a flight of stairs - which is exactly what I suspect my father did. Possibly a resident could have had the injuries my father had if they were physically beaten or kicked. I cannot recommend the facility.
More recent reviews
Facility is all private rooms. Nice sitting area outside during summer, under cover from sun and rain. Many activities and staff encourage residents participation. Nursing staff communicates resident's needs to family timely.
My friend moved into Elderwood Assisted Living at West Seneca. We chose it because it's local, and they accepted her. It was our first choice. It's a nice facility. They have lots of activities, and my friend joined right in. So far, she's enjoying it, and she's very happy. Everything has been spot-on. I'm very happy with the staff and everything so far. She has a studio apartment. It's not big, but it's got a little kitchenette. It's got room for a bed and a couple of dressers. It has a bathroom with all of the needed safety features, so it's very nice. Everything is going very well. I'm very thankful.
I would definitely recommend.
Everyone has been wonderful as my sister and I are navigating this Assisted Living situation! Everyone is very focused on making sure that our mother has a good experience with Elderwood!
We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had questions/suggestions. But there was absolutely nothing. We chose Elderwood West Seneca because it was fairly close to where we lived, but also because it was bright and clean, and the rooms weren't worn down and old. The common areas and dining room are very nice, and [name removed], our contact that signed us up, was very helpful and easy to contact.