New YorkSenior Living Review

Citadel at Kingsbridge

3.9 (179 reviews)

Bronx, NY

Assisted Living and Memory Care in Bronx. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
400 residents
Take a look
23 photos
Community reviews
179

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

3.9 · 179 reviews

The doctor's and the staff here are very concerned about its patients they're very polite their professional. Bathroom is extremely clean also I say that because some places the bathroom is not so great but this one is extremely clean and accessible.

My dad is always cold I bought him 3 different comforters. They all was taken and stolen from him. He told me they keep taking covers hes always cold & shivering when I visit😠😡. I talk to case workers & head supervisor nurse. No results since 2025!!! The refuse to get him a bed rail guard. Hes always falling off bed because he sleep on left side. Instead they gave him a weak thin mat on his left side for him to fall on 🙄😏😠. I asked for them to keep his tv on because he cant turn on his own tv & is bed bound. And ask 4a remote numerous times. They always say same thing We order1😑. I ask…

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My dad is always cold I bought him 3 different comforters. They all was taken and stolen from him. He told me they keep taking covers hes always cold & shivering when I visit😠😡. I talk to case workers & head supervisor nurse. No results since 2025!!! The refuse to get him a bed rail guard. Hes always falling off bed because he sleep on left side. Instead they gave him a weak thin mat on his left side for him to fall on 🙄😏😠. I asked for them to keep his tv on because he cant turn on his own tv & is bed bound. And ask 4a remote numerous times. They always say same thing We order1😑. I ask for a hha/pca to sit with him since they cant order a bedrail which insurance will pax for because they do it alot in westchester county. No call back from head nurse superviser or response since 12/2025 and I left many messages by the way. I walked in a few times and smelled his body odor and actually seen vomit on him 3x different. I requested nurses to clean him. No cna found. I had to wipe & change him myself numerous times. My son fed up with this place. Some Cna/ nurses very kind and friendly others ignore you act like you dont exist. And brush off your issues. I have a severly busy schedule and have to drive to city just to make sure hes taken care of PROPErly. My mom worked a nursing home over 35 yrs. She retired at 65 in 2022. Told me this place sounds unprofessional and move him ASAP& call STAte on them. Im trying not to call State but may move him . And i noticed hes always doped up & sleepy or nodoff often

NEVER AGAIN...They ask to bring clothes, then they keep it. It's not on Kingsbridge Rd. My Pop fell off the bed, they make no provisions for shave or haircut. They wanted to jeep him. Too many things to list on here. Please DON'T take your love ones here

More recent reviews

Garbage for a nursing home. Every single person working there are rude to the core. Majority of patients there are highly medicated for no reason. The patients are like walking dead in there. Every single patient they saying is demented. Once I told the aide the patient need changing and she said why don't I do it if I think he need changing. The nerve of those people there. One review said to get power of attorney but my dear that don't work. Some power of attorney is worse than the vile people working there. Citadel need to shut down. Don't take anyone there .

This building is the most disgusting building I’ve ever seen the people that work here are disgusting. The people that are actually dealing with your family is disgusting. They don’t have no care concern and the front of the building is disgusting ambulance park wherever they want. They block the streets there’s garbage all over the building The directors and the owners that live next door right next to the building at the house they are disgusting because the Neighbourhood is disgusting how they keep it. This needs to be resolved ambulance blocking peoples driveways ambulance parking wherever they want while they have a whole side where it says no stand just for ambulance. This is disgusting by this building and the directors that run this building.

They are very rude here and unprofessional, they neglect their patients I wouldn’t recommend leaving a family member here!

I love visiting my nana here every week, the staff is so friendly and the coffee at the cafe is a great addition miralys and dajour were exceptionally warm and welcoming.

Update on Arthur. Deitsch’s health situation. After I spent 10 months in the worst nursing home in my life called Citadel nursing home, I caught Covid,pneumonia, and a bad virus which I needed IV antibiotic’s. I was also assaulted four times, changed rooms four times due to being assaulted each time. When I finally came home, I caught a UCI which is a bad infection in my urine. I was hallucinating, could urinated, couldn’t move my bowels for a week and almost died from it. I’m been on hospice care for almost two years now and I had to have IV antibiotics and I’m still catheterized. It was so bad the Maritza said I tried to drink my urine, cussing and I was not Artie at all. Thank God I got better now and that episode is over for now. I’m so happy to be home and I’m eating like a horse. I just wanted to let my friends now about what I went through. My family never texted me in the 10 months I was in the nursing home. I guess out of sight, out of mind. Only Maritza and her whole family came to visited me and really cared.

Location & neighborhood

3400 Cannon Pl, Bronx, NY 10463
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