Chateau at Heritage Square

This is not a place I would choose for myself or for my loved one. The apartments are nice, the facilities are nice. There are some issues that I take with some of the aides that come to see different people in the second building that I'm visiting or the first building and come in the wrong entrance. Their attitudes are not kind, the comments about the people who live in the building to whomever they're talking with on the phone are egregious, disrespectful, deplorable, and need to be reported to whomever they work for. Bringing it to the attention of the building personal does you no good, so don't try. The amount of rent that is charged should allow for a recycling bin in the trash rooms that are on all of the floors. Unfortunately, there used to be one and for some reason, the bin was removed. Now, we get to "stack" recyclables next to the trash. You can all imagine how well that works. The weather has been horrible lately and it is winter so we adjust and dress appropriately. However, some of the residents that live in the second building believe that they are apart of the Indy500 team Hot Team. The Hot Team works with the Pit Crew to test tires, check on tires, check on drivers after CRASHES, etc. See where I'm going with this? Considering the temperatures continue to go up and down and Mother Nature can't decide if she's going to defrost and bring Spring or continue to see if we are officially turning into penguins, the parking lot remains an ice skating rink. For those of you that are wondering, there is on site maintenance and security cameras both in and outside the building. Maintenance is always prompt with fixing anything in the apartment, they are kind, and approachable. The property manager, Sharon, she is also kind, and approachable which are pluses. They are perfect for problem solving and easy to talk with. These are things I look for when I look for places to live.