New YorkSenior Living Review

Brookdale Williamsville

4.2 (63 reviews)

Williamsville, NY

Independent Living and Assisted Living in Williamsville. Confirm current services and availability directly with the community.

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About this community

A community description is not available yet. Contact the community for details.

Starting at
$5,201/mo
Care options
3 available
Take a look
41 photos
Community reviews
63

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 46 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Coordination with health care providers
  • Dementia waiver
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Hospice waiver
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Mild cognitive impairment
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Specialized memory care programming
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (medical)
  • Transportation arrangement (non-medical)
  • Transportation to doctors appointments
  • Wellness center
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Pricing & residences

Monthly rates starting at

$5,201 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $5,201
Residence $6,221
Studio $6,731

Resident & family reviews

4.2 · 63 reviews

Staff are condescending.

Overall, my mom is safe and well cared for. They are on top of her meds. Her room is cleaned often and they do the laundry multiple times per week. She is always clean and put together. She gets her hair done there and her nails. She is encouraged to participate in activities. They made a special effort to match her with other residents with common backgrounds and at the same level as my mom. She has found her people. The food is not great, fluctuating between good and "yuck" as my mom puts it. The facility is on the high end expense wise, so I expected a higher level of activities, food, and…

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Overall, my mom is safe and well cared for. They are on top of her meds. Her room is cleaned often and they do the laundry multiple times per week. She is always clean and put together. She gets her hair done there and her nails. She is encouraged to participate in activities. They made a special effort to match her with other residents with common backgrounds and at the same level as my mom. She has found her people. The food is not great, fluctuating between good and "yuck" as my mom puts it. The facility is on the high end expense wise, so I expected a higher level of activities, food, and options for engagement. The staff are lovely, caring and compassionate. That's a 5. The program director [name removed] is an angel. The med staff is great. In my mind they fall a little short on meaningful engagement of the residents and cater to the lower functioning individuals leaving those who function at a higher level a little bored and unstimulated at times. And the food could use improvement.

My experience with Brookdale so far has been a very comfortable and warm experience, the staff answers my questions make necessary adjustments and always work to make me feel comfortable as they take care of my mom. They often say “thank you” to me for letting them care for my mom. They acknowledge that this is not an easy process for my mom and me as well. So far the experience has been good and I would tell anyone to check out Brookdale if they have to place a love one.

More recent reviews

Very friendly. Medical staff is communicative. They have been successful in getting my mom out of her room and participate in the events!! Yah!! The room is a good size. We were able to buy her a recliner that fits great in the room with the furniture they provided. I am not real familiar with all the events, I know they have music ones which she loves. Just having her out of her room instead of sitting starring at the four walls is spectacular!!

I am pleased with Brookdale Williamsville and feel that my wife is enjoying a better quality of life than I could provide her at home. I appreciate the effort the staff is making to help us deal with the problems that Alzheimer’s creates.

We had a great experience with Brookdale & we are grateful for the assistance A Place for Mom provided. My mother in law passed away two years ago, but we do appreciate the recommendation for Brookdale! Brookdale was helpful, encouraging, & addressed any questions or concerns I may have had during her stay with them. We would highly recommend A Place for Mom & Brookdale!

Trash...smells like barn yard animals past the entrance....h.r. is a liar and I did onboarding which consisted of of 39 relias lessons in one sitting because they don't have enough computers to pull people of the floor to do inservices. They are refusing to pay me the two hundred dollars they owe me ...claiming that they did overnite shipping on my check that would have arrived in the a.m. now is eight o clock at night and no check ...stay far away from this place ...guess who's getting sued......trash trash and trash ...

Our father, who had dementia, stayed here for respite care during a family wedding several years ago. The staff didn't track his fluid intake, he was quickly admitted to the hospital, and we reported them to the State of New York. They investigated and put Brookdale on a remediation plan. My father never walked again and had to enter a full care nursing home.

Location & neighborhood

6076 Main St, Williamsville, NY 14221
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