New YorkSenior Living Review

Brookdale Senior Living

4.5 (61 reviews)

North Tonawanda, NY

Independent Living and Assisted Living in North Tonawanda. Confirm current services and availability directly with the community.

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Community reviews
61

Key amenities

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Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Pricing & residences

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Resident & family reviews

4.5 · 61 reviews

Excellent ! They take good care of the of the patients. Very clean and friendly staff.

I love that place! They certainly deserve a 5 in every category! The staff are all absolutely wonderful... kind, considerate, competent and very caring! So glad I could Brookfield Niagara! We would absolutely... 100% recommend this community to other families.

It was a little higher monthly price. But my Aunt gets a lot of attention and the staff is friendly. The room size is perfect. I felt at ease when I first entered from the staff. Very friendly and helpful.

More recent reviews

The place is immaculate. Virtually never a nursing home odor. Everyone is friendly. In house medical care is a big plus, don't have to go out often. We find the aides to be lazy, like they often are...not better here. Don't change the bed weekly, have brought it up many times. Slow to respond to requests for medical or medicine issues, because it all has to go through an outside Dr. I think staffing is tough, they get what they can, so they don't stay on them about losing sheets, making beds, putting clothes away, etc. Personal hygiene care is good, food is excellent...I'd eat there if I could. Low score on value is because it's much more than some other places, and it should be PERFECT for that $. Overall, she couldn't be in a better place.

My Mother lived at Brookdale Niagara Enhanced Assisted Living Community for over a year. Her mobility and eyesight were failing. From conscientious aids, she received excellent help and care with showering, laundry, medication, and pain relief. Many were outstanding. She never missed breakfast, her apartment was kept clean, and many outings and events were planned. At the time my mom left the facility, the Management Team in place was top-notch and extremely approachable! I remember asking my Mom if she was happy living there and she answered "Yes, we're family." There were some "trials and errors" along the way, but always with the forward look to improving.

After dad passed away we all were overwhelmed but knew our dear Mother should not be living alone. We had toured and researched several places based upon recommendations from a place for mom. Brookdale Niagara Enhanced Assisted Living was our very top choice. We worked with the admissions director on the plan to have mom assessed at home by their RN. Thankfully it was a smooth easy process. The experienced and helpfulness of their team was so reassuring. Enhanced care was what mom needed and brookdale niagara was the place to be for great care. Mom is happy and my siblings and I are truly thrilled to see mom smiling, making friends and living a beautiful life. Thank you to all.

Very clean .

We chose Brookdale Niagara because of the location, friendliness, and cleanliness. We think they are slow to respond to potential medical issues, and getting straight answers can be tough. It is expensive for sure.

Location & neighborhood

6741 Nash Rd, North Tonawanda, NY 14120
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