BronxCare Special Care Center

I’m sharing this review so others are aware of what I went through. A few months ago, I visited this facility simply seeking help for sleep issues. A nurse advised me to speak with a psychiatrist, which I agreed to. Instead of the support I expected, I ended up being held in psychiatric care for two days under extremely distressing conditions. During that time, I experienced verbal mistreatment and what I would describe as intimidation by staff, including a deeply inappropriate and threatening comment made in reference to my mother by three security guards. The situation escalated to the point where five undercover police officers got involved — this was terrifying and completely unexpected. Despite not having a history of psychosis, I was diagnosed with it — a label that does not reflect my actual mental health, and which I believe was a serious misjudgment. This has had a lasting impact on me emotionally, mentally, and socially. I went in looking for help and came out with trauma. I hope by sharing this, it encourages the facility to reflect on how they treat patients — especially those seeking help in vulnerable moments — and that it helps others make informed decisions.

Ok

Excelente atención al paciente....

Great Care

My husband is at BronxCare Special Care Center. They don't help with things like finding accommodations with the social work and trying to help him in anything like that. So, they are not good. Some of the staff members are good, though. I have tried the food and sometimes it isn't too salty for me. They play games like bingo and dominoes, and then they let them paint. So, recreation is good for everyone. I like that part.