Bay Park Center

Where do I start, the staff neglects their patients, my loved one was admitted during Christmas holidays, the majority of the staff was missing in action and those in attendance complained that, "I'm the only CNA here, or I'm the only doctor here." My loved one almost died, they contracted urinary tract infection, which lead to E-Coli. 911 was called to be rushed transported back to the hospital. The sad thing is, not these NH/Rehab facilities under performing and putting our loved ones lives at risk, but the fact that the powers that be in the government health division, are not reigning in and holding these money grabbing Nursing Homes/Rehabilitation facilities accountable.

My grandmother was a resident at this facility for 3 years. She recently passed away. She was 103 years old with intact cognition. It was a very difficult decision our family had to make when placing her in a long term facility after she wasn't able to walk anymore. This facility took care of my grandmother very well. She was affectionally called "grandma' on the unit. The CNAs loved on her and cared for her in a way that warmed my heart. She was placed on hospice her last days. On Dec. 1st, she transitioned. The support the family received on this day from the staff was priceless. They were there at the bedside, making sure my grandmother was comfortable as they comforted us. I will never forget the 15th floor staff. They provided excellent care. They kept her skin intact. She was glowing her last days. I recommend this facility to anyone making that difficult decision to place your loved in a long term facility. They address any concerns we, as a family had right away. Administration, Nursing, Dietary, Housekeeping, Social Service, Recreation; all levels of services She loved going to Rehab! The medical staff is also attentive and they make frequent, if not daily rounds on their residents. We as a family, have no regrets choosing this facility for our precious "Big Ma." We were very satisfied with her care.

The staff were very professional and friendly. We came to visit our dear friend. She was having a really bad day and the staff tried to help her to see the brighter side of our visit. Unfortunately our friend is at the point of not recognizing any of her friends and was very angry. The staff seemed to make a very bad situation much better.

The bed is to much old,no safety The bed. and sevices is no good.please mayor of the bronx,check this place.

It was a great visit with my sister.The staff were great, and welcoming