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Acacia Network: Casa Promesa

2.8 (25 reviews)

Bronx, NY

Assisted Living and Skilled Nursing in Bronx. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
108 residents
Take a look
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Community reviews
25

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

2.8 · 25 reviews

Some of the staff should be trained in de-escalation. There should also be a better way on how they address people. Although it is clear they are there to protect the patient it doesn't mean they should be disrespectful to patients and their family members. Just because you wear a uniform doesn't always mean the job is done correctly

This is a residential facility where the patients medical needs are addressed on an inpatient basis. This is a skilled nursing facility.

El lugar es antihigiénico .no le dan medicinas a las personas. Huele mal y el televisor está toda la noche con volumen alto. Parece una cárcel. Tengo un dolor enorme de oír esas cosas de las personas ahí . Tienen dolor y no les dan medicinas porque no tienen .y que son muy caras . Mi familiar esta sufriendo de dolor y no lo ayudan . Si no pueden ayudar a la gente que lo cierren porque alguien se está lucrando con esta farsa de casa promesa . 😞

More recent reviews

I must admit, after reading some of the reviews, I did not want to attend Casa Promesa. But, I am so grateful that I did. When I arrived, I could not walk and was losing faith that I ever would. The physical therapy team greeted me on my first day and two months later I am leaving with a walker and new found hope. Along with the physical therapy, there was daily and weekly activities to participate and interact with the other residents. The place was always well maintained and clean. There is a cafeteria offering three meals a days and a variety of foods. The nursing staff is attentive and caring. I am so blessed to have spent my time at Casa Promesa healing, growing and learning how to walk again. Please don't hesitate in making a decision to come.

It was a good experience with casa promesa the staff are great I would come back I invite people to come here for recovery

I'm standing here over 20 mins and the lady with the dark hair and glasses at the front desk doesn't know how to use a computer, is eating at her desk and taking to relatives on the phone. I requested an appointment to come back as I may have mouth cancer and she doesn't understand a simple request. Theyhave a smoke detector on low battery making a loud sound and the door is wide open. So unprofessional and I'm changing doctors, I've had enough. It a hole in the wall, you can't even call to make appointments because their number doesn't work. I have the patience of a saint and have overlooked many red flags about this place and this is the final straw.

Casa promesa has offered me a safe place to be and Medically I get all the care. The staff from administration ,social service recreation, dietitian and nursing have give me all the support I need it.

Where caring and care are the teams number one goal.

Location & neighborhood

308 E 175th St, Bronx, NY 10457
Explore senior living in Bronx

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