Dining
Meal preparation and service
Bronx, NY
Assisted Living and Skilled Nursing in Bronx. Confirm current services and availability directly with the community.
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Meal preparation and service
Garden
Fitness programs
Housekeeping and linen services
Community operated transportation
Community-sponsored activities
12-16 hour nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Current pricing
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Some of the staff should be trained in de-escalation. There should also be a better way on how they address people. Although it is clear they are there to protect the patient it doesn't mean they should be disrespectful to patients and their family members. Just because you wear a uniform doesn't always mean the job is done correctly
This is a residential facility where the patients medical needs are addressed on an inpatient basis. This is a skilled nursing facility.
El lugar es antihigiénico .no le dan medicinas a las personas. Huele mal y el televisor está toda la noche con volumen alto. Parece una cárcel. Tengo un dolor enorme de oír esas cosas de las personas ahí . Tienen dolor y no les dan medicinas porque no tienen .y que son muy caras . Mi familiar esta sufriendo de dolor y no lo ayudan . Si no pueden ayudar a la gente que lo cierren porque alguien se está lucrando con esta farsa de casa promesa . 😞
I must admit, after reading some of the reviews, I did not want to attend Casa Promesa. But, I am so grateful that I did. When I arrived, I could not walk and was losing faith that I ever would. The physical therapy team greeted me on my first day and two months later I am leaving with a walker and new found hope. Along with the physical therapy, there was daily and weekly activities to participate and interact with the other residents. The place was always well maintained and clean. There is a cafeteria offering three meals a days and a variety of foods. The nursing staff is attentive and caring. I am so blessed to have spent my time at Casa Promesa healing, growing and learning how to walk again. Please don't hesitate in making a decision to come.
It was a good experience with casa promesa the staff are great I would come back I invite people to come here for recovery
I'm standing here over 20 mins and the lady with the dark hair and glasses at the front desk doesn't know how to use a computer, is eating at her desk and taking to relatives on the phone. I requested an appointment to come back as I may have mouth cancer and she doesn't understand a simple request. Theyhave a smoke detector on low battery making a loud sound and the door is wide open. So unprofessional and I'm changing doctors, I've had enough. It a hole in the wall, you can't even call to make appointments because their number doesn't work. I have the patience of a saint and have overlooked many red flags about this place and this is the final straw.
Casa promesa has offered me a safe place to be and Medically I get all the care. The staff from administration ,social service recreation, dietitian and nursing have give me all the support I need it.
Where caring and care are the teams number one goal.