Westchester Center for Rehabilitation & Nursing

Warm and friendly environments. Client /vistor satisfaction. Staff are courteous.

Very unorganized, unprofessional and understaff. They let my mother sit in her waste for 4 hours. They had her facing the wall crying. When she asked for help to use the bathroom one of the nurses told her your legs don't work how do you have to use the bathroom. She told another person working there that her chest was hurting and she couldn't breathe and he told her just go to sleep and ignored her crying in pain all night. They lost all of her clothes and when we went looking around we found her coat in another patient's room her stuff still missing. You complain to the upper people and they act like they care, but then when you see them several times after they act like they don't know you. We got her several phone chargers and they all came up missing, they take her food away before she even gets a chance to eat then lie and say my family told them to throw it out Meanwhile we're the ones that asked them to put it away. I suggest that if you want your loved one taken care of properly you don't bring them here. Medical neglect is what this place is they made my Mom miss an appointment. They're lazy all they do is walk around running their mouths when you come they act like they're so nice but that's not the story I'm told by the actual person thats supposed to be taken care of. My mother literally calls me every single day me and my brothers every single day crying because those people are very neglectful and they don't care about their job and they don't want to do their job

I am pleasantly surprised after trying to find a place for my mum, Westchester Nursing care accepted her into their memory care unit. Ms. Gal from admissions was compassionate and understanding. From the main lobby to each floors, it matched what they promoted. All the staff are caring friendly and clean. Kamini Bishoo

Asked many times for my loved one items after he passed. I have never received his items and it’s been 5 months now.

All the staff was very pleasant and helpful. A freind of mine was transferred there yesterday after a hip replacement. I look forward to visiting at least 3 /wk. He will be in good hands, and get the physical therapy needed.