Dining
Meal preparation and service
Wesley Gardens
2.4 (80 reviews)Rochester, NY
Assisted Living and Memory Care in Rochester. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
A community description is not available yet. Contact the community for details.
- Starting at
- Ask for pricing
- Community size
- 200 residents
- Take a look
- 14 photos
- Community reviews
- 80
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn more Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
Learn more Photo gallery
Pricing & residences
Current pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Resident & family reviews
2.4 · 80 reviewsDo not send your family here. The second your family members gets sent to the hospital due illness(or they end up dead) this place will toss their stuff out without even asking you, with no hesitation. My grandma had her son(my father) and her daughter(my aunt) visit her weekly so it's not even like she didn't have anyone they could call. I cannot believe they tossed her personal belongings out like it was nothing.
If I could give zero stars I would. This place is severely understaffed, and at the bottom of Department of Health inspections. No return calls from administration, nursing or Social Worker after 11 messages in 2 weeks. Lost ALL clothing twice ! And they do not care! Over 8 falls and only 3 reported to family after discussing with management. No supervised meals for a choking risk patient No shower, teeth brushed, basic care after 6 week stay. Building, lobby and staff all smell of Marijuana- Staff disinterested, rude, rough and bottom level. Have attorney involved and have called Department…
Read full review
If I could give zero stars I would. This place is severely understaffed, and at the bottom of Department of Health inspections. No return calls from administration, nursing or Social Worker after 11 messages in 2 weeks. Lost ALL clothing twice ! And they do not care! Over 8 falls and only 3 reported to family after discussing with management. No supervised meals for a choking risk patient No shower, teeth brushed, basic care after 6 week stay. Building, lobby and staff all smell of Marijuana- Staff disinterested, rude, rough and bottom level. Have attorney involved and have called Department of Health multiple times. Do whatever you can to keep your loved ones out of this awful place. Nobody deserves to have their dignity stripped away and treated like trash. Worse nursing home in Monroe County second only to the old Shorewinds. This place is dangerous and needs DOH to put effective management in or shut it down. They should be ASHAMED.
I do not like Renata at all and nobody answers the phone or transfer you correctly. They never contacted me about my family member well being there or being transferred there. A few pieces of her clothes are missing along with her CPAP machine which I am not going to be responsible to replace it. Then lied in my face saying they have it. Either the hospital or transport stole it. I do not like it. Then they acting like she only got one family member she has two. Please stop playing with me. Im not the one.
More recent reviews
Horrible place unclean and rude staff that just want to be little you avoid at all cost ...should be closed down
Great care. They really are doing great with my uncle. Family visits are always welcome which we appreciate immensely.
My husband was extremely neglected, I would not recommend this place to anyone.
5-Star Review for Wesley Gardens I cannot speak highly enough about the exceptional care and compassion provided at Wesley Gardens. From the moment we walked through the doors, Ranieda at the front desk, gave us a sense of warmth, professionalism, and genuine dedication to residents well-being. Christine in Admissions made the process feel smooth and reassuring. Do the curtains match? Is the furniture new? No, but the staff are not only highly skilled but also incredibly kind and attentive. The staff on the sixth floor treat us with respect and dignity, always taking time to listen, engage, and ensure individual needs are met with patience and understanding right from the very beginning. Jason and Ashley not only care for our family member physically but with warmth, kind words, and a reassuring presence. The CNA’s on the sixth floor have worked tirelessly to overcome any obstacles and Diamond has quickly and efficiently implemented permanent solutions! The physical therapy team, Lauren, Dave and Princess, are incredible. They have an amazingly high level of expertise, encouragement, sense of humor and dedication that empower! They give us hope and determination that has been missing a long time. Aubrey in activities obtained from the public library a book on tape as our loved one can no longer see to read! Elizabeth in laundry does an amazing job keeping track of belongings and goes above and beyond to make it right! Shereese went with us to the doctor, wow, kind, caring and compassionate are words that describe her support! Thanks to Wesley Gardens, we have peace of mind knowing our loved one is in the best hands possible. We are incredibly grateful for the remarkable team and the quality of care they provide!
This place is Absolutely Horrible it's always Disgustingly Dirty!! Lazy CNA's hang around talking, being on their phones.. They DON'T answer call bells that's even if Residents have them. Every time I've gone up my family member is dressed like a five year old got my Mother dressed red shirt, green pants ridiculous!! Room is always Dirty, floors are sticky, bathroom in need of care!! I Wish I knew this Facility was this Bad,I would have never let my Mother stay there.. The Nurse Manager will NOT Call you back same goes for Social Worker.. This Place Should Be Closed By The State For Good!!