Waterview Hills Rehabilitation and Nursing Center

I can’t say enough wonderful things about Waterviewew Nursing and Rehabilitation. My family has trusted them with the care of multiple loved ones over the years, and every experience has been exceptional. The staff is always friendly, compassionate, and genuinely caring. They go above and beyond to make residents feel comfortable, respected, and well cared for, while also keeping families informed and supported. If I ever needed care for another family member, this would be the only place I would choose. Knowing my loved ones are in such capable and compassionate hands gives me complete peace of mind. Thank you to everyone at Watervew Nursing and Rehabilitation for the outstanding care you provide every day!.

Staff is very nice. My mother is very happy there meals are wonderful. Rooms are clean. I do have one complaint the switchboard people are very rude. When you called to speak with someone they don’t even acknowledge you. There’s no thank you there’s no one moment please. They’re just very rude. I find They need to have a little bit better manners when people call the facility.

My Mom was in rehab at WH for a week and I have to say that the Nurses and PT and staff were very, very kind to our whole family! We only had one issue which was taken care of immediately! I have to shout out to Denise, Desiree, Emma, Chelsea and Joe who were just so loving, comforting and helpful and went out of their way to comfort my mother which I truly believe is the most important thing for true well being when staying in a place other than your home when you are in pain! The kindness makes the day go faster and surely helps with the emotional support for a patients stay, especially the elderly! Thank you to all the staff once again! I cannot remember everyone’s name, but know that you are so appreciated!

Nursing homes often get a bad reputation, and I was honestly nervous when my mom first needed more care. But this place has completely changed how I feel. From the moment she arrived, I could see the difference — the staff treats her with such genuine kindness, patience, and respect. They don’t just care for her; they care about her. The facility is always spotless, and every person we’ve interacted with has made us feel supported. They keep me updated without us ever having to ask, which brings so much comfort during a time that can be overwhelming. Knowing my mom is surrounded by people who truly look out for her has lifted such a weight off my shoulders. I’m deeply grateful for the love and attention they give her every day. This nursing home has been a blessing, and I couldn’t recommend it more.

Entire Staff is wonderful, they do frequent checks, professional, and caring. Every person I have met has been very upbeat and pleasant. Physical therapy staff excellent as well and are individualizing my treatment plan I am amazed on how well I am progressing with their care. My only complaint is the mattresses on the bed, but the rest of the facility is very nice, clean, and has good esthetics. A pleasant atmosphere to recuperate in. I would highly recommend to anyone who needs a rehabilitation facility.