New YorkSenior Living Review

Vinecroft Retirement Community

3.4 (9 reviews)

Clarence Center, NY

Independent Living and Assisted Living in Clarence Center. Confirm current services and availability directly with the community.

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Community reviews
9

Key amenities

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Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Pricing & residences

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Resident & family reviews

3.4 · 9 reviews

When my parents were alive they enjoyed Vinecroft. It’s been over a year since they passed and they still have not returned the down payment money. DO NOT give them ANY money up front. You may never see it again.

I toured Vinecroft today and it is a diamond in the rough. The country setting is beautiful and it is also so close to almost anything my family needs. I can't believe how quiet and private the campus is. The staff were so welcoming and I felt instantly part of their family. I would love for my family member to live here!

DO NOT SEND A love one here!!! My mother has passed over a year ago and they were to return her money, a lot, by contact to us. The company refuses to do so. Food is not very good, some of the service workers are very kind. THIS IS NOT A CHRISTIAN ORGANIZATION. They will not give money back from a legal contact.

More recent reviews

It was nice. A smaller community. it was very pretty, and a nice piece of property.

My father is a resident. The staff truly care about each person there, and get to know them all personally. It is a small, one floor community where it feels comfortable.

Today I visited www.VineCroftRetirement.com This is a Senior Living Cumminity in Clarence, NY, 14032. Also stated in their website A Christian Based Living Cummunity. The web was inviting as far as picture's & friendly welcome to our community. I called and left my contact number & information. I did mention I was moving in near future because the house I'm now living in will be for sale in the upcoming months. I received a return call from a Staff member. Not to my surprise did I find out that people had a choice of renting there as well as one time down payment + monthly $. Into $3.000.00 per month but all inclusive was a 1-bedroom apt. She was extremely rude after I questioned the quote. Than she told me she had nothing else to say to me & simply hung up..! I read the reviews prior to her returning my inquirey message..! People Beware and READ THEIR REVIEWS.! Especially regarding Hot meals & Housekeeping..! Not so inclusive..! Not so nice to even speak to. Who hangs up on a person just asking questions..!

The apartments were bigger than many in the area. We were a bit put off by the fact that the rent only covers two meals a day and that hot lunches are only available four times a week (at a price). So yes, the monthly rent is lower but you need to pay for a lot of things on top of that. It is a smaller community, and although it is Mennonite founded, clients seem to be largely Catholic. Housekeeping is only every other week, whereas once a week seems to be the norm. Again, you can pay for the additional service. The second person fee is lower than most but this is because all they are providing for this fee is two meals a day, one of which is only a continental breakfast. Exercise facilities are minimal and common areas, although well maintained, are small and limited. This place is NOT COC; you cannot move into assisted living without moving over to the expensive Bristol next door which will not accept pets. I don't see moving them into a place when they will inevitably have to move again; and my father will need that much sooner than my mother thus forcing us to move her int something she doesn't need in order to avoid splitting them up (and she would have to give up her dog just as she faces losing her husband).

They're doing a great job at Vinecroft Retirement Community! I'd give them top marks across the board, they do just about everything well here and we've got no complaints at all. Now that my loved one has settled in he really seems to be enjoying himself here. The community itself is well kept and clean, and everyone here seems very friendly. My loved one is happy here, and I would highly recommend it to anyone looking into senior living!

Location & neighborhood

5945 Vinecroft Dr, Clarence Center, NY 14032
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