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The Villages of Orleans Health and Rehab Center

2.9 (23 reviews)

Albion, NY

Skilled Nursing in Albion. Confirm current services and availability directly with the community.

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About this community

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Community size
120 residents
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Community reviews
23

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

2.9 · 23 reviews

The previous negative reviews were entered during COVID when the nursing home was required to take patients before proper protocols had been established. My experience in 2026 have been positive, especially the social worker Sarah Woodin who is an excellent patient advocate. All of the nurses and aides have been very attentive to patients. My wife's care was very good.

Under staffed some staffe doesn't speak English out dated rooms

Very rude staff members and treats their residents like crap. I was on the phone with a resident and had their roommate push the call bell due to my mom just getting back from the hospital and they put her in bed but did not give her the call bell. When the aid came I she asked her what she needed now and she told her that she rang for her roommate. The aid them proceeded to ask my mom. What she needed now because she did not have time for that because she is trying to feed( not knowing I was on the phone) I then spoke up and said that you DO NOT treat or speak to any resident like that. Then…

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Very rude staff members and treats their residents like crap. I was on the phone with a resident and had their roommate push the call bell due to my mom just getting back from the hospital and they put her in bed but did not give her the call bell. When the aid came I she asked her what she needed now and she told her that she rang for her roommate. The aid them proceeded to ask my mom. What she needed now because she did not have time for that because she is trying to feed( not knowing I was on the phone) I then spoke up and said that you DO NOT treat or speak to any resident like that. Then aid then said she was just joking around and thay always talk like that. Guess I will be calling in the morning (due to noone answering the phone tonight) to file a complaint.

More recent reviews

The best and well managed facility with proper checks and balances.Good staff resident ratio and a nice diet for residents.I highly recommend it for anyone looking a conducive environment for their loved onces.

The staff was very helpful!

Filthy decrepit sorry excuse for a senior care facility! Filthy floor that your sneakers stick to because of dried up urine! Feels like over 100° in there, blinds in the rooms all twisted and broken! They have 0 contact with the staff. Only talk to them for a split second to give them meds. Change their Depends l truly believe only when they have visitors that alert them ! Deplorable place for the elderly, pitiful!!

I would give them negative stars if I was able to. If you love someone, don't send them here! Not even for rehab.

Staff are negligent. Patient waited over an hour just to get off the toilet.. staff is rude, the home does not have proper diets so many of the patients are constipated. Staff will unplug call buttons if you’re too “needy”. Stay away. They don’t care about anyone but themselves.

Location & neighborhood

14012 Route 31, Albion, NY 14411
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