Dining
Meal preparation and service
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The Highlands at Brighton
2.5 (39 reviews)Rochester, NY
Assisted Living and Memory Care in Rochester. Confirm current services and availability directly with the community.
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- Community size
- 120 residents
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- 0 photos
- Community reviews
- 39
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn moreSkilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Community photos will be added when available.
Pricing & residences
Current pricing
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Resident & family reviews
2.5 · 39 reviewsI was in rehab for 25 days. I was treated so well, so kindly, so effectively. I and my room were always clean and assisted as much as possible every day. The food was on time and nutritious i feel very happy and grateful for the excellent care from every single person who worked that unit . The pt and it were top notch. If needed I would not hesitate to go there again . Many thanks.to such good people.
My Mom, who had dementia was put into the Highlands of Brighton as an interim place until we could search for a place. She was placed in the "memory care" wing where her favorite scarf disappeared as soon as she arrived. The residents with dementia came in and out of her room - soon my Mom's clothing began to disappear. I caught a woman walking down the hall with my Mom's lambs- wool fleece slippers on. The food was terrible. When confronted with the theft of my Mom's clothing- one of the administers apologized and told me they would offer $50 for the loss. As someone else has commented, the…
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My Mom, who had dementia was put into the Highlands of Brighton as an interim place until we could search for a place. She was placed in the "memory care" wing where her favorite scarf disappeared as soon as she arrived. The residents with dementia came in and out of her room - soon my Mom's clothing began to disappear. I caught a woman walking down the hall with my Mom's lambs- wool fleece slippers on. The food was terrible. When confronted with the theft of my Mom's clothing- one of the administers apologized and told me they would offer $50 for the loss. As someone else has commented, the place is "ghetto"; attitude,
DONT SEND YOUR LOVED ONES HERE!!! This place should just be torn down. It’s so out dated and ghetto it’s a disgrace they even take care of people. My father was sent here for “rehab” all the exercises were all done in his bed they never took him out to actually help him to do those. The nurses are obviously only there for a paycheck. The nurses all have attitudes, and act like being there is interrupting their day. The nurses lacked in helping/taking care of my father. Never took him to the toilet only ever gave him a bed pan which caused him to have a very bad bacterial infection. The beds…
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DONT SEND YOUR LOVED ONES HERE!!! This place should just be torn down. It’s so out dated and ghetto it’s a disgrace they even take care of people. My father was sent here for “rehab” all the exercises were all done in his bed they never took him out to actually help him to do those. The nurses are obviously only there for a paycheck. The nurses all have attitudes, and act like being there is interrupting their day. The nurses lacked in helping/taking care of my father. Never took him to the toilet only ever gave him a bed pan which caused him to have a very bad bacterial infection. The beds were out dated didn’t even have rails to pull himself up or hold on to.
More recent reviews
It's impressive how the director of nursing manages to navigate the healthcare field with such a blatant disregard for ethics and integrity. Their ability to twist policies to suit their own agenda is truly a sight to behold. Kudos to them for turning healthcare into a high-stakes game of deception and manipulation. It is sad to see a facility with such high potential fail due to TRASH management. Would not put my pet rock here.
Extremely friendly staff. Walked into the facility to see so many residents enjoying wonderful music and having a great experience. Thank you all for making such great memories
They do not communicate and put patients in harms way
After being hospitalized for a couple weeks, I was transferred to The Highlands at Brighton to continue my recovery. Staff exceeded my expectation 24 hours a day, my daily needs were met with professionalism and patient. My recovery went quicker than previously predicted due to the staff genuine working with me everyday to return home.
This place is a dump. This is probably the worst nursing home/rehab facility it rochester. If there was an option for 0 starts o would have selected that. I wouldn’t even send my loved one here to die. This place is horrible my father has had to be sent to the hospital 2 times in the last week due to the lack of care from the nurses and aides at this facility. It’s all about the money to them. They don’t return phone calls, they don’t correct anything wrong that is brought to their attention. They let the patients sit for 4/5 hrs sometimes after a bowel movement without checking on them. Speaking with the higher ups and administrators doesn’t work either as they just pass the buck and can’t seem to control their staff. Please please please think hard before deciding to send your loved one here.