Dining
Meal preparation and service
The Grand Rehabilitation and Nursing at Utica
3.1 (91 reviews)Utica, NY
Assisted Living and Memory Care in Utica. Confirm current services and availability directly with the community.
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- Community size
- 220 residents
- Take a look
- 22 photos
- Community reviews
- 91
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn more Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Resident & family reviews
3.1 · 91 reviewsHi my grandma has been in the hospital for the last 5 days and she was sent to the grand to help her get her memory on knowing how to do daily stuff and when she got there the bed was basically broken there were food crumbs all over the place and when we told the manager about the bed that she can break her hand,head,leg and they said that’s normal for someone to break there hand or head like what I’ve never heard or seen someone like that this place is a disgrace and do not recommend this place to anyone pleaseeeeeeeee stay away and find somewhere better.
My father stayed there for a month and a half. He stated that no one ever came back when they said that they would and half the time they didn't know what they were doing, the food was cold , and his care was not up to standards. When he left the facility and returned the staff didn't even know of his return and acted like he was never a client there . Ontop of this when you called there to get ahold of a charge nurse there was never one available to speak with, or anyone at the station for that matter , yet every time you went to visit there was atleast 2-3 people sitting there , one would…
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My father stayed there for a month and a half. He stated that no one ever came back when they said that they would and half the time they didn't know what they were doing, the food was cold , and his care was not up to standards. When he left the facility and returned the staff didn't even know of his return and acted like he was never a client there . Ontop of this when you called there to get ahold of a charge nurse there was never one available to speak with, or anyone at the station for that matter , yet every time you went to visit there was atleast 2-3 people sitting there , one would be eating , another filing their nails . I have to say there were a good handful of people there who did actually know what was going on but, the rest ...... you get the drift
My wife just had rehab there! Wonderful staff! Very attentive to her needs! Plenty of activities to keep you busy! Great place for short term rehab!
More recent reviews
This place seems to get a lot of negative comments and reviews and I used to believe them until i witnessed the care they give personally here at the Grand of Utica. Today was my great grandmothers 100th birthday and staff here at the Grand of Utica went above and beyond for her birthday today. The staff planned her a big party and we as the family were shocked to see how much they did for her. The Grand arranged a catered lunch for the residents and family. Not only did they get lunch catered for everybody they arranged something with the Mayor Of Utica to come and present my great grandmother a certificate for her birthday. And not just that the grand also arranged to have live music there as well for her! They also had my great grandmother dressed up very cute and nicely for her birthday the staff at the grand had gotten my grandmother a tiara and sash for her birthday to wear today. As well as providing a cake for her birthday from Holland Farms. Thank you to the Grand of Utica for going above and beyond! She has been doing so much better since going to the Grand actually! My grandmother is always talking and telling us how nicely the staff treats her here. She is very happy with being at the Grand of Utica. At first we as the family were skeptical at first with her being at the Grand due to hearing so many poor and negative reviews but to our surprise she has had quite the opposite experience here! Thank you again to the Grand Staff you all are great and so caring!
Excellent staff
Good, often excellent, care. Out of supplies requiring adjustments.
Staff have been great. Therapy has helped me on my journey. Food has been good. Maintenance has been wonderful when needed
Physical therapy was amazing and my staff on the 3rd floor was wonderful but at times needed more aides. The activities were wonderful and beneficial. I've been here for a year and definitely would recommend the Grand to friends and family.