The Commons on St. Anthony

Beware this company when choosing care for your loved ones. This “reputable” organization prides themselves on the care they provide along with a specialized unit for dementia patients however they deny US Veterans with dementia leaving them stranded to die at other facilities. Administration at this place makes me sick and now they can take pride in denying US Veterans for their short term & long term rehabilitation services. Congratulations to you for now securing such a reputation! And no, I do not wish to be contacted again or whatever bullshit auto response you provide for negative reviews. I’ll be contacting the better business bureau now

I visited my brother at the Commons and he was filthy. Dirty shirt dried snot in his nose and dried food on his face on Easter. I looked at his face and started cleaning it. The food had been in his face so long I literally had to scrub it. The charge nurse was standing outside his room and it was filthy. His nails were long and dirty he was unshaven. It was so many issues I thought pictures would be a better option. No one knows what’s going on everytime you ask a question. They say he is hard to handle but let me tell you if I was treated this badly I’d be hard to handle too. He sits in a chair and lies in bed so much he has become stiff. I would like to know who is responsible for the lack of care here.

It seems like the only decent floor is the rehabilitation floor. My guess is they know those people are not going to be there permanently and they are the people that are gonna recommend it to friends and family. Long term residents are the ones who suffer. There are staff members who truly care about the residents unfortunately it seems like they are few and far between. People who are care giver that become jaded and no longer give a crap about the residents need to find another profession. I sat here and read every review and the only positive reviews were all from the rehabilitation floor, and I cried for the people who are on the other floors.

These post that people put on here are false. The nurses lie to you on the phone so that you think everything is okay. The food is slop pigs would not eat it. They don't get the proper care.I don't understand why the state doesn't talk to the people that live there, they would find out how they really are.

I have made a formal complaint through the department of health. The way I walked in on one of my clients is unacceptable. At 3pm this afternoon she was laying flat on the bed with her legs hanging over the side. As if she was trying to leave the bed but couldn’t do so. Meanwhile at 3pm she was still in her night gown and lunch was untouched. She has a heart condition, there was not a pitcher of water or a cup of water any where to be found. This is unacceptable. Her bed was completely soaked through and had been sat in all day. When I asked why she hasn’t eaten she said it was because she couldn’t reach her food. This is supposed to be a rehabilitation center and my client hasn’t even eaten today. When I pushed the call button it took 23 minutes for someone to come to her room. When they arrived snd I expressed my concerns she just started to make excuses that she just got here. I also had to formally ask for her to change and clean her bed. I will be following through and seeing how this investigation plays through. Beware and please watch your loved ones in this facility.