New YorkSenior Living Review

Susquehanna Nursing & Rehabilitation Center

2.1 (64 reviews)

Johnson City, NY

Assisted Living and Memory Care in Johnson City. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
160 residents
Take a look
11 photos
Community reviews
64

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Continuing Care

Multiple levels of senior living and care within one community.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

2.1 · 64 reviews

Mom has been there for almost 3 yrs in the memory care unit. Was wonderful at first. Now the staff has all changed. They wasn’t watching how little she ate. Discussed why her extra sandwich and protein drink wasn’t on her tray. Next week same thing! No sandwich or drink. Mom was laying her head on the table and wouldn’t open her eyes or talk. Told them months ago she had a UTI but nothing was done! She was sent to hospital. Now after I complained she is in a private room going through end of life with hospice all because someone wasn’t taking her to the bathroom or made sure she was eating or…

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Mom has been there for almost 3 yrs in the memory care unit. Was wonderful at first. Now the staff has all changed. They wasn’t watching how little she ate. Discussed why her extra sandwich and protein drink wasn’t on her tray. Next week same thing! No sandwich or drink. Mom was laying her head on the table and wouldn’t open her eyes or talk. Told them months ago she had a UTI but nothing was done! She was sent to hospital. Now after I complained she is in a private room going through end of life with hospice all because someone wasn’t taking her to the bathroom or made sure she was eating or drinking! Biggest mistake of our life! Needs to be shut down!!

Pray for your life. It's not a place for the weak!

Had a friend who was in there recently for about a month. Very bad experience. Dirty Facility. Workers have bad attitudes toward some residents. Very sad.

More recent reviews

Room was dirty very unkempt she was waiting for a bed ! Foot bandage not changed every day!!

My Dad is actively undergoing rehabilitation from an amputation. The staff is excellent and very responsive. My Dad says they give him an incredibly thorough workout daily along w/ changing the bandages. The meals are wholesome. I highly recommend this facility.

The low rating says it all. LPN managers who shouldn’t be managers as they can’t assess. Have supervisor do meds and floor and supervise. One CNA for the floor if that. The LPN with the stretch pants and make up, long nails, sparkly stuff does not dress appropriately for work. The place is old and horribly filthy. Needs to be shut down and just closed. Residents are neglected yet they don’t do anything to keep staff as pay is low also. It’s a nightmare very depressing. The State is useless.

I was at Susquehanna for rehab for a couple weeks. No one wants to be at a nursing home, but they made me feel comfortable. All of the staff were kind and helpful. If I have to go to a nursing home again, I would choose this one.

I wish there were negative stars. Forgive my language, but this place sucks. After emergency surgery where I was not expected to live at first, and was in the hospital for 2-3 weeks, I was transferred to this horrible place. My advocate did absolutely nothing in dealing with my insurance. She lied and misrepresented what was being done. I didn't actually see the doctor until I'd been there for more than 3 weeks ( my insurance initially had me there for 2 weeks of rehab [which only the physical therapist saw me everyday of the 2weeks I only saw the occupational therapist once.], yet I needed a nurse to take care of my incisions). Again, no help in getting home health care from the advocate or whatever she was. After the 2 weeks I was told that if I left, it would be against medical advice and I would not get any help. If I stayed I would have help but I'd be paying it. Not being of sound mind at the time, I stayed. Most of the aides and nurses were very nasty and were not very helpful. I had an ostomy bag that was still trying to get used to. I struggled with finding a bag that wouldn't leak, and how to change it. I was nauseous and had a really bad night. They kept giving me crackers. The only nurse that was helpful went to the kitchen and got me some broth that greatly helped. My favorite tee was "lost" I ended up leaving after about 2 months. When I got home I ended up losing around 100 lbs because I didn't want to eat or drink anything. This was due to the bad food and care that I received at Susquehanna. I ended up back at the hospital dehydrated and my kidneys were affected. Do not go or send a loved one here.

Location & neighborhood

282 Riverside Dr, Johnson City, NY 13790
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