Dining
Meal preparation and service
St. Luke Health Services
2.5 (29 reviews)Oswego, NY
Assisted Living and Memory Care in Oswego. Confirm current services and availability directly with the community.
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- Community size
- 200 residents
- Take a look
- 5 photos
- Community reviews
- 29
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Resident & family reviews
2.5 · 29 reviewsShort staffed 1 nurse to each floor and residents needs are not met. Food is inedible and cold. Worst place ever! Pretty sure it’s under new management outside of the facility.
This establishment is amazing, everyone here is very friendly and caring. The place is kept very clean and comfortable. I only gave a 3 star review because their is a nurse or care taker by the name of holly that is very fake, unfriendly and rude!! I have heard it and seen it with my own ears & eyes! She is not very professional at all..... Everyone else i have encountered is truly amazing!!!
This facility only cares about cutting costs, and that is clear but the cuts that have been going on. Today we were informed that my completly moble grandmother with be put in DIAPERS because they are cheaper than disposable adult underwear. Dignity of their paitents does not matter.
More recent reviews
My mom has been a resident of St Lukes for 2.5 years and we couldn't be happier with the facility. She has Alzheimer's which makes her care very difficult. They take great care of her, helping her eat, getting her out of bed because she can't do it herself, keeping her clean and fed, etc. People always have bad things to say about nursing homes, but I have to say St Lukes has been wonderful to us and my mom. Their new billing system is a bit of a train wreck but that has nothing to do with patient care. We took care of my mom for 6 years prior to her stay here and so we know just how difficult it is. Thanks to the St Luke staff for everything they do!
I wouldn’t leave my worst enemy here. They won’t let residents use the restroom for the hour around mealtimes so too bad if they have to go, they have to hold it. The staff is rude, uncaring and neglectful. They also lie about things that happen when you aren’t visiting. Do not take anyone you care about there.
If I could give zero stars I would. Had a client here in "rehab" with a broken hip. She fell during the night, facility did not inform family. Nurse LAUGHED in families face when they requested an ambulance stating nothing was wrong (covered in deep bruises and distended stomach). Refused to release her but thank God for the ambulance driver going against protocol. Went in with a broken hip, left with a broken hip, broken tailbone, UTI, and congestive heart failure. In THREE days under their care! Absolutely disgusting, do not put your loved ones here.
Kayleen Piazza is apparently employed here. She was hired for $25/hr to help my bedridden Father once a week. She couldn’t be bothered to call or text to say she wasn’t going to show up. Meanwhile, I scrambled to find someone else as I was scheduled for work myself. Make sure you do your own research when people come “highly recommended.” This girl can’t be trusted to show up for a cash paying job. I wouldn’t trust her to take care of a loved one in a professional, caring matter, either.
The Physical therapy and Occupational therapy department has excellent staff. They do exceptional work. I was a patient and was impressed with the compassion and care they show patients. They go the extra mile. They put in over 100 percent work. The department was friendly, caring and encouraging. I recommend them highly.