Sprain Brook Manor Rehab

My mom was at this rehab facility for three weeks. During that time she was well cared for by all of the staff and special recognition must go to the nursing staff and the physical therapists. In particular Cecile was absolutely fabulous in her patience and desire to improve my condition. Joni, the Director of Customer Relations, made sure that every care team member understood the importance of excellent patient care and positive attitudes towards patients and their families. From the person at the front desk to Lisa, the care coordinator, to the activity staff we were very comfortable having our mom recover from hip surgery at this facility.

o the Administration and Staff of Sprain Brook Manor Rehabilitation Center, I am writing to express my sincere gratitude and appreciation for the outstanding care and support provided to my father, Zef Camaj, during his stay at Sprain Brook Manor Rehabilitation Center. I would especially like to recognize the wonderful staff on the second floor and the entire Physical Therapy Department. Their professionalism, dedication, kindness, and compassion made a tremendous difference in my father's recovery and overall experience. A special thank you goes to Lisa, Sara, and Nicole, whose warmth, friendliness, and willingness to help were evident every day. Their welcoming smiles and positive attitudes provided comfort and reassurance to both patients and family members alike. I would also like to acknowledge Registered Nurse Michelle, whose care, patience, and commitment to her patients were truly exceptional. She consistently demonstrated professionalism, compassion, and genuine concern for my father's well-being. In addition, I want to express my deepest appreciation to all of the aides, nursing assistants, and caregivers on the second floor. These remarkable women cared for my father every day, helping him get out of bed, assisting him with his daily needs, changing him when necessary, and making sure he was comfortable and treated with dignity and respect. Their work is physically and emotionally demanding, yet they carried it out with patience, kindness, and compassion. They were always willing to help, always attentive, and always greeted us with a smile. I would also like to recognize the staff members who brought my father his breakfast, lunch, and dinner each day. Their friendly interactions and attention to his needs helped make his stay more comfortable and pleasant. A heartfelt thank you as well to the housekeeping staff who kept my father's room clean, orderly, and welcoming throughout his stay. Their hard work contributed greatly to creating a safe and comfortable environment for both patients and visitors. The Physical Therapy staff deserve special recognition for their expertise, encouragement, and commitment to helping patients regain their strength and independence. Their hard work, support, and encouragement played an important role in my father's progress and recovery. Unfortunately, I do not remember everyone's names; otherwise, I would gladly recognize each person individually. Please know that my appreciation extends to every member of the team who contributed to my father's care. Each of you made a meaningful difference, and your efforts did not go unnoticed. The care my father received was a reflection of the dedication, professionalism, and humanity of the people who work at Sprain Brook Manor. In a profession that can often be difficult and thankless, you consistently demonstrated compassion, patience, and genuine concern for those entrusted to your care. Thank you all for everything you do each day for your patients and their families.

Nursing/Care staff are warm, friendly, helpful, and kind. Maintenance staff are extremely helpful and responsive. Despite the modern-looking exterior and lobby entrance, the facility is extremely outdated — particularly on the long-term care floors. The bathroom sink fixtures are difficult to use, the water pressure is inconsistent, and the facility in general has an old and dated feel. My sister also complains that the food tastes terrible.

In my experience, this facility appears consistently understaffed, and I have serious concerns about the quality of care residents receive. Falls seem to happen frequently, the nurse to patient ratio is poor, and many residents do not appear to receive the attention and support they need. I personally would not feel comfortable placing a loved one here at all .Families deserve transparency, safety, dignity, and proper care for their relatives. I encourage anyone considering this facility to do thorough research and ask detailed questions before making a decision.

I’m so delighted of the care my aunt received everyone nurse -aids- front desk to therapy and management to food service. Sprain brook Maner is my recommendation to all who needs patient care and elderly services 🙌🥰